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Enterprise Communications

The convergence of Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows. This has led to communications technology being the centrepiece of enterprise workflows. The ability to effectively connect with stakeholders and partners in a particular operational process is paramount to bringing time and cost based efficiency to the business. Communications have gone beyond simply driving connectivity, to contributing to overall business strategy as well as optimal customer experience.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. We pay close attention to new developments in the enterprise communications space, and how can these strategically enhance business efficiency. We look at, among other segments:

  • Routers and switches
  • TDM and IP solutions
  • P2P solutions
  • Voice and unified messaging platforms
  • VoIP and IP endpoint solutions

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 03 Dec 2014  |  Global  |  Market Research

    Wearable Technologies

    Has the Next Enterprise Game Changer Arrived?

    The latest disruption to impact the enterprise world is wearable technology which threatens to challenge the status quo of existing processes and procedures in a wide range of industries, including retail, manufacturing, and healthcare. The market for wearables is expected to grow rapidly in the coming years. The factors accelerating market growth ...

    $1,500.00
  2. 27 Nov 2014  |  Asia Pacific  |  Tracker

    Asia-Pacific Enterprise Telephony Market H1 2014 Tracker

    Unified Communications as a Service Disrupts the Market

    This Asia-Pacific enterprise telephony market tracker analyzes trends, vendor-market performance, vertical and horizontal market splits, go-to-market strategies, and important customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless private branch exchange (WPBX), and Internet Protocol (IP) PBX...

    $15,000.00
  3. 29 Jul 2014  |  Asia Pacific  |  Tracker

    Asia-Pacific Enterprise Telephony Market CY 2013 Tracker

    The Declining Enterprise Telephony Market Will Make a Comeback

    This Asia-Pacific enterprise telephony market study analyses the market trends, vendor market performance, vertical and horizontal market splits, go-to-market strategies, and major public customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), WPBX, and IP PBX. This research is based on Frost & Sulliva...

    $15,000.00
  4. 18 Jul 2014  |  Global  |  Market Research

    Global Enterprise Communications Platforms and Endpoints Market

    Changing Investment Priorities Pause Demand for Enterprise Communications Infrastructure and Devices

    This strategic analysis is part of Frost & Sullivans continued coverage of the global enterprise communications platform and endpoint market as well as the broader, overall enterprise communications marketplace. Within this Excel-based deliverable, Frost & Sullivan will provide extensive data analysis of the various types of enterprise communicati...

    $4,950.00
  5. 18 Jul 2014  |  Global  |  Market Research

    Global Enterprise Premises-Based IP Telephony MarketQ1 2O14 Update

    IP Line Licenses Shipments Continue to Dwindle Due to a Challenging Environment

    Tough global macro-economic conditions continue to pressurize many businesses into adopting a wait-and-see approach, thus, negatively affecting global sales of enterprise communications platforms. This market insight provides executives with a brief analysis of the Q1 2014 results of the global enterprise premises-based IP telephony market.

    $1,500.00
  6. 19 Jun 2014  |  Asia Pacific  |  Tracker

    Asia-Pacific WAN Optimization Controller Market CY 2013 Tracker

    Growing Business Buzz around SDN Hindered the Market Growth

    The Asia-Pacific (APAC) WAN Optimization Controller (WOC) market recorded a flat YoY growth in 2013, as the demand for the technology was fairly low due to the weak business environment in the region, which affected enterprises propensity to spend on IT. In addition, the technology also faced growing competition from newer networking technologies ...

    $20,000.00
  7. 16 Apr 2014  |  Global  |  Market Research

    Analysis of the Global Contact Center and Office Headset Market

    Headsets Continue to Gain Importance in the UC Space

    This study provides an in-depth analysis of the global contact center and office headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, demand patterns, competitive trends, and growth opportunities within the global business headset market. Through extensive primary and secondary research, this analysi...

    $4,950.00
  8. 13 Jan 2014  |  Global  |  Market Research

    Analysis of the Global Enterprise Social Networking Market

    Increasing Awareness and Improving Value Propositions are Driving Adoption

    Adoption of enterprise social networking is not as nascent as many casual observers of the market would perceive. Adoption is already widespread, with market share highly concentrated among the top five providers. To the benefit of enterprise customers, providers are adding value to their solutions in order to compete better, including bundling and...

    $4,950.00
  9. 30 Oct 2013  |  Global  |  Market Research

    Global Enterprise Media Gateway and Session Border Controller Market

    Two Strong Segments Form an Intertwined Market Opportunity

    This strategic analysis is part of Frost & Sullivans continued coverage of the enterprise communications marketplace. In this study, Frost & Sullivan identifies industry challenges, market drivers, and market restraints. Further, it provides an in-depth perspective on competitive issues, revenue, market shares, and key market trends in the mature ...

    $4,950.00
  10. 17 Oct 2013  |  Asia Pacific  |  Tracker

    Analysis of Asia-Pacific WAN Optimization Controller Market H1 2012

    Reducing Costs and Increasing Business Efficiency and Productivity are Key Solution Drivers

    The Asia-Pacific WAN optimization controller market stagnated in H1 2012, registering a mere year-over-year growth. Even though most Asia-Pacific markets hit mature levels of adoption, demand for the technology was lukewarm compared to application delivery controller. The lack of market buzz in this space may be a reason why the market faced a decl...

    $20,000.00