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Enterprise Communications

The convergence of Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows. This has led to communications technology being the centrepiece of enterprise workflows. The ability to effectively connect with stakeholders and partners in a particular operational process is paramount to bringing time and cost based efficiency to the business. Communications have gone beyond simply driving connectivity, to contributing to overall business strategy as well as optimal customer experience.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. We pay close attention to new developments in the enterprise communications space, and how can these strategically enhance business efficiency. We look at, among other segments:

  • Routers and switches
  • TDM and IP solutions
  • P2P solutions
  • Voice and unified messaging platforms
  • VoIP and IP endpoint solutions

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 18 Jun 2013  |  Asia Pacific  |  Market Research

    Malaysia Enterprise Telephony Market

    Selling IP Telephony to SMBs

    This insight looks into the existing SMB market and the challenges as well as opportunities it faces in order to persuade the SMB market to adopt IP Telephony. The insight discusses different types of users, recent trends and survey data around SMB's. Ultimately this insight provides recommendations for small and medium businesses, vendors, servi...

    $1,500.00
  2. 04 Jun 2013  |  North America  |  Market Research

    Customer Decision Priorities for Enterprise Social Software Deployment

    Integration with Existing Business Tools and Processes is Key to Success

    Frost & Sullivan contends that the chances for successful social software deployment are multipled when it is integrated with existing workflows, processes and business applications that employees already use on a routine basis. This research article explores several case studies in which such integration, and the associated benefits, significantly...

    $1,500.00
  3. 14 May 2013  |  Asia Pacific  |  Tracker

    Asia-Pacific Enterprise Telephony Market Q2 2012

    IP Telephony continues to drive the overall market

    This Asia-Pacific enterprise telephony market study analyses the telephony market in Q2 2012. It analyses the market trends, vendor market performance, the vertical and horizontal market splits, go-to-market strategies and major public customer wins. The enterprise telephony market is segmented into PBX, KTS, WPBX and the IP PBX market segments. Th...

    $20,000.00
  4. 14 May 2013  |  South Asia, Middle East & North Africa  |  Market Research

    Emergence of the Indian Fixed-mobile Convergence Market

    New Regulations are Creating Growth Opportunities

    Fixed-mobile convergence (FMC) is expected to enhance speed, allow for choice of location, and improve quality of service in the Indian telecommunications market. As use of traditional technologies declines, service providers are looking to new technologies, such as Session Initiation Protocol (SIP) and Internet Protocol- (IP-)based applications, t...

    $1,500.00
  5. 29 Apr 2013  |  Global  |  Market Research

    Global Enterprise Communications Platforms and Endpoints Market

    Tough Economy Flattens Sales in a Mature Market

    This strategic analysis is part of Frost & Sullivans continued coverage of the global enterprise communications platform and endpoint market as well as the broader, overall enterprise communications marketplace. Within this Excel-based deliverable, Frost & Sullivan will provide extensive data analysis of the various types of enterprise platforms a...

    $1,500.00
  6. 04 Apr 2013  |  North America  |  Market Research

    Who is Doing What in UC Virtualization: Cutting through the Hype

    An In-depth Look at Strategies and Available Virtual UC Server Solutions from Leading Vendors

    The cloud computing movement has quickly spread to the realm of real-time communications software. As key component of cloud architectures, leading vendors have embraced server virtualization in order to unlock the operational benefits and reduce hardware requirements. There are many virtual UC solutions available today. This research report will d...

    $1,500.00
  7. 05 Feb 2013  |  Asia Pacific  |  Market Research

    Asia-Pacific Enterprise Telephony Market CY 2010

    Adoption of IP Telephony Solutions Remains High in Asia-Pacific

    The study offers an analysis of the enterprise telephony market in 14 countries in Asia-Pacific for CY 2010. It analyses the market trends, vendor market performance, the vertical and horizontal market splits, go-to-market strategies, and key contract wins. The enterprise telephony market is segmented into PBX, KTS, WPBX, and IP-PBX markets. This r...

    $13,000.00
  8. 05 Feb 2013  |  Global  |  Market Research

    Global Office and Contact Center Headset Market

    Headsets Become a Critical UCC Tool

    This study provides an in-depth analysis of the global office and contact center headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, demand patterns, competitive trends, and growth opportunities within the global business headset market. Through extensive primary and secondary research, this analysi...

    $4,950.00
  9. 30 Jan 2013  |  Latin America  |  Market Research

    Colombias Total Telecommunications Services Market

    Market Consolidation into Major Groups Drives Nationwide Competition

    This research service analyzes the Colombian total telecommunications services market. It examines market drivers and restraints for growth patterns, service plans, upcoming technology, relevant regulations, and future trends. Market segments include fixed telephony, mobile telephony, fixed broadband, data communications, and pay TV services. The s...

    $3,950.00
  10. 29 Jan 2013  |  North America  |  Market Research

    Latin American Broadband Services Markets

    Market Consolidation into Major Telco Groups to Drive Competition Regionwide

    This study covers the state of the latin american broadband services markets, examining drivers and restraints for growth, pricing, technologies, legislation, demand and geographical trends. Following from these, market growth for regional and country segments are forecasted (Including Argentina, Brazil, Chile, Colombia, Mexico and Venezuela). In ...

    $3,950.00