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Enterprise Communications

The convergence of Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows. This has led to communications technology being the centrepiece of enterprise workflows. The ability to effectively connect with stakeholders and partners in a particular operational process is paramount to bringing time and cost based efficiency to the business. Communications have gone beyond simply driving connectivity, to contributing to overall business strategy as well as optimal customer experience.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. We pay close attention to new developments in the enterprise communications space, and how can these strategically enhance business efficiency. We look at, among other segments:

  • Routers and switches
  • TDM and IP solutions
  • P2P solutions
  • Voice and unified messaging platforms
  • VoIP and IP endpoint solutions

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 23 Feb 2016  |  Asia Pacific

    Asia-Pacific Enterprise Telephony Market H1 2015 Tracker

    Hosted Telephony Continued to Disrupt the On-premises Telephony Market

    This Asia-Pacific enterprise telephony market tracker analyzes trends, vendor-market performance, vertical and horizontal market splits, go-to-market strategies, and important customer wins. The market is segmented into Private Branch Exchange (PBX), Key Telephone System (KTS), Wireless Private Branch Exchange (WPBX), and Internet Protocol (IP) PBX...

    $10,000.00
  2. 08 Dec 2015  |  Europe

    Analysis of the European Hosted IP Telephony and UCC Services Market

    Businesses Embrace the Cloud for Greater Flexibility

    The rapidly growing European hosted Internet protocol (IP) and unified communications and collaboration (UCC) services market is creating opportunities for both European and international providers delivering compelling next-generation solutions. The study discusses factors that are impacting growth opportunities in the European hosted IP telephony...

    $6,000.00
  3. 29 May 2015  |  Asia Pacific

    Asia-Pacific Enterprise Telephony Market CY 2014 Tracker

    Cloud and OTT-based Applications Remain Market Disruptors

    This Asia-Pacific enterprise telephony market tracker analyzes trends, vendor performance, vertical and horizontal market splits, go-to-market strategies, and important customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless private branch exchange (WPBX), and Internet protocol (IP) PBX. This ...

    $13,000.00
  4. 17 Dec 2014  |  Europe

    Growth Opportunities for Professional Headsets in the European Market

    Improved Macro Economic Conditions in Euro Zone Boost Growth Rates of Professional Headsets in Europe

    The European headset market presents considerable growth opportunities for professional headset vendors. Europe is the second largest region in terms of professional headset sales with 28.8% of headset revenue in 2013. Frost & Sullivan projects the European professional headset market to experience steady growth within the 2013-2020 timeframe. Fros...

    $1,500.00
  5. 27 Nov 2014  |  Asia Pacific

    Asia-Pacific Enterprise Telephony Market H1 2014 Tracker

    Unified Communications as a Service Disrupts the Market

    This Asia-Pacific enterprise telephony market tracker analyzes trends, vendor-market performance, vertical and horizontal market splits, go-to-market strategies, and important customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless private branch exchange (WPBX), and Internet Protocol (IP) PBX...

    $15,000.00
  6. 29 Jul 2014  |  Asia Pacific

    Asia-Pacific Enterprise Telephony Market CY 2013 Tracker

    The Declining Enterprise Telephony Market Will Make a Comeback

    This Asia-Pacific enterprise telephony market study analyses the market trends, vendor market performance, vertical and horizontal market splits, go-to-market strategies, and major public customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), WPBX, and IP PBX. This research is based on Frost & Sulliva...

    $15,000.00
  7. 19 Jun 2014  |  Asia Pacific

    Asia-Pacific WAN Optimization Controller Market CY 2013 Tracker

    Growing Business Buzz around SDN Hindered the Market Growth

    The Asia-Pacific (APAC) WAN Optimization Controller (WOC) market recorded a flat YoY growth in 2013, as the demand for the technology was fairly low due to the weak business environment in the region, which affected enterprises propensity to spend on IT. In addition, the technology also faced growing competition from newer networking technologies ...

    $20,000.00
  8. 13 Mar 2014  |  Europe

    Analysis of the European Hosted IP Telephony and UCC Services Market

    New Entrants and Business Models Boost Market Growth

    The European hosted Internet protocol (IP) and unified communications and collaboration (UCC) market offers considerable opportunities for both European and international providers delivering compelling next-generation solutions. Over the next five years, service providers with a larger footprint and a greater number of channel partners, reliable n...

    $4,950.00
  9. 17 Oct 2013  |  Asia Pacific

    Analysis of Asia-Pacific WAN Optimization Controller Market H1 2012

    Reducing Costs and Increasing Business Efficiency and Productivity are Key Solution Drivers

    The Asia-Pacific WAN optimization controller market stagnated in H1 2012, registering a mere year-over-year growth. Even though most Asia-Pacific markets hit mature levels of adoption, demand for the technology was lukewarm compared to application delivery controller. The lack of market buzz in this space may be a reason why the market faced a decl...

    $20,000.00
  10. 24 Sep 2013  |  Asia Pacific

    Analysis of APAC UCaaS Market

    Hybridization and Integration with Legacy Systems are the Key Drivers for UCaaS Adoption

    This research study contains the analysis of Asia-Pacific UC as a service market for 2012. It examines the drivers and restraints for growth, pricing, and technology trends. Four segments are covered in this study and they are hosted telephony, UC application, collaboration services, hosted contact center services. The study also attempts to foreca...

    $15,000.00