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Enterprise Communications

The convergence of Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows. This has led to communications technology being the centrepiece of enterprise workflows. The ability to effectively connect with stakeholders and partners in a particular operational process is paramount to bringing time and cost based efficiency to the business. Communications have gone beyond simply driving connectivity, to contributing to overall business strategy as well as optimal customer experience.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. We pay close attention to new developments in the enterprise communications space, and how can these strategically enhance business efficiency. We look at, among other segments:

  • Routers and switches
  • TDM and IP solutions
  • P2P solutions
  • Voice and unified messaging platforms
  • VoIP and IP endpoint solutions

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 21 Mar 2018  |  North America

    Growth Opportunities in the North American VoIP Access and SIP Trunking Services Market, Forecasts to 2024

    Consolidation Redefines Competitive Landscape as SIP Trunking Finds New Use Cases

    The VoIP access and SIP trunking market remains on pace to become the default connection between on-premises customer platforms and the public switched telephone network (PSTN) and will feature prominently in the digital transformation efforts currently being undertaken by many forward-thinking businesses. This study focuses on next-generation voic...

    $4,950.00
  2. 01 Mar 2018  |  Global

    Growth Opportunities in the Communications Endpoints Market, Forecast to 2021

    Actionable Strategies to Accelerate Growth in a Transforming Market

    The business communications endpoints market is in a state of constant flux. Before the revolution of computers and IP communications, TDM phones, DECT phones and faxes were the main types of communications devices used for communications and collaboration. Today, and after 20 years of accelerated technology innovation, a business worker can conduc...

    $4,950.00
  3. 22 Sep 2017  |  Global

    Growth Opportunities in the Global Professional Headset Market, Forecast to 2023

    Actionable Strategies to Accelerate Growth in a Transforming Market

    The professional headset market will continue to experience notable growth rates due to the evolution of software-based communications and collaboration services and the need to improve worker productivity. The largest opportunity lies within professional headsets that offer PC USB connectivity and value-added features to optimize the software com...

    $4,950.00
  4. 23 Feb 2016  |  Asia Pacific

    Asia-Pacific Enterprise Telephony Market H1 2015 Tracker

    Hosted Telephony Continued to Disrupt the On-premises Telephony Market

    This Asia-Pacific enterprise telephony market tracker analyzes trends, vendor-market performance, vertical and horizontal market splits, go-to-market strategies, and important customer wins. The market is segmented into Private Branch Exchange (PBX), Key Telephone System (KTS), Wireless Private Branch Exchange (WPBX), and Internet Protocol (IP) PBX...

    $10,000.00
  5. 29 May 2015  |  Asia Pacific

    Asia-Pacific Enterprise Telephony Market CY 2014 Tracker

    Cloud and OTT-based Applications Remain Market Disruptors

    This Asia-Pacific enterprise telephony market tracker analyzes trends, vendor performance, vertical and horizontal market splits, go-to-market strategies, and important customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless private branch exchange (WPBX), and Internet protocol (IP) PBX. This ...

    $13,000.00
  6. 27 Nov 2014  |  Asia Pacific

    Asia-Pacific Enterprise Telephony Market H1 2014 Tracker

    Unified Communications as a Service Disrupts the Market

    This Asia-Pacific enterprise telephony market tracker analyzes trends, vendor-market performance, vertical and horizontal market splits, go-to-market strategies, and important customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless private branch exchange (WPBX), and Internet Protocol (IP) PBX...

    $15,000.00
  7. 29 Jul 2014  |  Asia Pacific

    Asia-Pacific Enterprise Telephony Market CY 2013 Tracker

    The Declining Enterprise Telephony Market Will Make a Comeback

    This Asia-Pacific enterprise telephony market study analyses the market trends, vendor market performance, vertical and horizontal market splits, go-to-market strategies, and major public customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), WPBX, and IP PBX. This research is based on Frost & Sulliva...

    $15,000.00
  8. 19 Jun 2014  |  Asia Pacific

    Asia-Pacific WAN Optimization Controller Market CY 2013 Tracker

    Growing Business Buzz around SDN Hindered the Market Growth

    The Asia-Pacific (APAC) WAN Optimization Controller (WOC) market recorded a flat YoY growth in 2013, as the demand for the technology was fairly low due to the weak business environment in the region, which affected enterprises propensity to spend on IT. In addition, the technology also faced growing competition from newer networking technologies ...

    $20,000.00
  9. 17 Oct 2013  |  Asia Pacific

    Analysis of Asia-Pacific WAN Optimization Controller Market H1 2012

    Reducing Costs and Increasing Business Efficiency and Productivity are Key Solution Drivers

    The Asia-Pacific WAN optimization controller market stagnated in H1 2012, registering a mere year-over-year growth. Even though most Asia-Pacific markets hit mature levels of adoption, demand for the technology was lukewarm compared to application delivery controller. The lack of market buzz in this space may be a reason why the market faced a decl...

    $20,000.00
  10. 24 Sep 2013  |  Asia Pacific

    Analysis of the Asia-Pacific WAN Optimization Controller Market 2012

    Enterprise Mobility and Bring your Own Device Enhance Technology

    The Asia-Pacific WAN optimization market registered modest growth in 2012. The market experienced a sluggish start, which left many vendors questioning the future of the WAN optimization controller market. With the prevalence of the Internet and Internet-based applications, the traditional WAN design was transformed, with the Internet often conside...

    $20,000.00