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Enterprise Communications
The convergence of Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows. This has led to communications technology being the centrepiece of enterprise workflows. The ability to effectively connect with stakeholders and partners in a particular operational process is paramount to bringing time and cost based efficiency to the business. Communications have gone beyond simply driving connectivity, to contributing to overall business strategy as well as optimal customer experience.
Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. We pay close attention to new developments in the enterprise communications space, and how can these strategically enhance business efficiency. We look at, among other segments:
- Routers and switches
- TDM and IP solutions
- P2P solutions
- Voice and unified messaging platforms
- VoIP and IP endpoint solutions
We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.
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30 Dec 2015 | North America
Analysis of the North American VoIP Access and SIP Trunking Services Market
Adoption Grows as New Use Cases Emerge
The VoIP access and SIP trunking market continues to displace legacy telecommunications services as the link between on-premises customer platforms and the public switched telephone network (PSTN). SIP trunking services are being used in a number of new ways, including automated program control and the emerging trend of hybrid cloud communications....
$6,000.00 -
13 Jul 2015 | North America
Analysis of the North American Hosted IP Telephony and UCC Services Market
The Perfect Storm for Cloud Unified Communications & Collaboration
The North American hosted IP telephony and UCC services market is undergoing major changes as it moves from early-adopter to mass-adoption stage. Increasing customer awareness of cloud communications is driving adoption, yet is also leading to greater scrutiny of service quality and reliability. Heightened customer requirements along with the proli...
$4,950.00 -
07 May 2015 | North America
Achieving Partner-led Success in the UC Market
Supporting Partners Through the Market Transition
The enterprise communications market is transitioning to a blended ecosystem of services and software-centric platforms deployed on the customer premises. The range of components that can be part of the UC stack is also expanding. Partners are vital to expand vendor reach and to foster close customer relationships needed for higher-value UC sales....
$1,500.00 -
17 Mar 2015 | North America
Partner Growth Opportunities in the Evolving UC Market
Market Shifts Call for a Broader Skill Set and Portfolio
The enterprise communications market is transitioning to a blended ecosystem of services and software-centric platforms deployed on the customer premises. The range of components that can be part of the UC stack is also expanding. Channel partners must possess broader skill sets than their telephony-centric predecessors. They must recognize that th...
$1,500.00 -
31 Jan 2015 | North America
2015 Hosted Unified Communications Buyers Guide
Future-proofing Communications Investments
Businesses recognize the benefits of cloud communications and are increasingly migrating to hosted IP telephony and UCC services. However, many well-established and emerging providers are vying for customers attention and investment dollars. It is, therefore, critical that business decision makers conduct their due diligence and assess the availab...
$10,000.00 -
19 Dec 2013 | North America
North American VoIP Access and SIP Trunking Services Market
New Offerings and Features Attract Mainstream Customers
The VoIP access and SIP trunking market is entering into a growth stage and is moving closer to becoming the de-facto communications link from business customers premises to service providers networks. Vendors, service providers, and channel partners can use this analysis to identify growth opportunities and develop sustainable business strategie...
$4,950.00 -
22 Nov 2013 | North America
Ensuring Disaster Recovery and Business Continuation in a Dynamic UC Infrastructure
SIP, Virtualization, and the Cloud Enable New Paradigms in Disaster Response and Readiness
Migration from traditional TDM PBXs to IP-based unified communications platforms represents a significant shift in the communications network architecture. As organizations embrace this next generation of communications platforms, however, a reassessment of existing disaster recovery and business continuity (DR/BC) plans must also be undertaken. Co...
$1,500.00 -
18 Sep 2013 | North America
Software-Defined Networking: A Path to Self-Aware UC&C Infrastructure
Will Unified Communications Become the Killer App for Software-Defined Campus Networks?
Software-defined networking (SDN) represents a significant shift in network architecture and administrator, and brings the hope of a network truly friendly to bandwidth-intensive unified communications and collaboration (UC&C) applications. This market insight will discuss the benefits, challenges, and market opportunities for extending SDN technol...
$1,500.00 -
06 Sep 2013 | North America
A Sustainable Approach to Hosted IP Telephony and UCC Services Deployment
Ensuring the Long-term Viability of Communications Investments
Businesses increasingly deploy hosted Internet protocol (IP) telephony and unified communications and collaboration (UCC) services in order to gain flexibility, reduce costs and risks associated with communications investments, and more effectively support remote branch office and mobile workers. This article provides a guide to a structured and s...
$1,500.00 -
23 Jul 2013 | North America
North American Hosted IP Telephony and UCC Services Market
Customer Trends and Technology Advancements Drive Market Growth and Transformation
The North American hosted IP telephony and unified communications and collaboration (UCC) services market offers an exciting growth opportunity for service providers and presents both a threat and an opportunity for premises-based UCC vendors and their partners. This study provides an in-depth analysis of industry trends, market drivers and restrai...
$4,950.00
