Enterprise Communications

Voice messaging has long been an important component of business communications. However, reliance on voice messaging is declining among business users. This market insight highlights both the opportunities and challenges that exist in the voice messaging market, as well as identifies examples of unified communications suppliers addressing these ch...

The latest disruption to impact the enterprise world is wearable technology which threatens to challenge the status quo of existing processes and procedures in a wide range of industries, including retail, manufacturing, and healthcare. The market for wearables is expected to grow rapidly in the coming years. The factors accelerating market growth ...

The VoIP access and SIP trunking market continues its rise as the de-facto communications link from business customers premises to service providers networks. SIP trunking services will also play heavily in the emerging trend of hybrid cloud communications. The study discusses market drivers, restraints, and trends. It also provides market share ...

The North American hosted IP telephony and UCC services market continues to present considerable growth opportunities for service providers and platform vendors who offer compelling hosted communications services and solutions. This study offers service providers, platform vendors, resellers, IT decision makers and other market participants with a ...

This strategic analysis is part of Frost & Sullivans continued coverage of the global enterprise communications platform and endpoint market as well as the broader, overall enterprise communications marketplace. Within this Excel-based deliverable, Frost & Sullivan will provide extensive data analysis of the various types of enterprise communicati...

Tough global macro-economic conditions continue to pressurize many businesses into adopting a wait-and-see approach, thus, negatively affecting global sales of enterprise communications platforms. This market insight provides executives with a brief analysis of the Q1 2014 results of the global enterprise premises-based IP telephony market.

The Canadian contact centre and office (CC&O) professional headsets market is one of the 10 most attractive markets in the world, in terms of total market size with estimated revenue of more than $53 million in 2012. This market insight provides executives with a detailed analysis of the Canadian professional headset market, and includes an overvie...

The way in which people use technology is fundamentally changing and the impact is being felt by providers of enterprise communications solutions. This strategic analysis defines the effect of the consumerization of IT (CoIT) and software-driven unified communications platforms based on the buying habits of businesses. Furthermore, this insight ide...

This study provides an in-depth analysis of the global contact center and office headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, demand patterns, competitive trends, and growth opportunities within the global business headset market. Through extensive primary and secondary research, this analysi...