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Enterprise Communications

The convergence of Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows. This has led to communications technology being the centrepiece of enterprise workflows. The ability to effectively connect with stakeholders and partners in a particular operational process is paramount to bringing time and cost based efficiency to the business. Communications have gone beyond simply driving connectivity, to contributing to overall business strategy as well as optimal customer experience.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. We pay close attention to new developments in the enterprise communications space, and how can these strategically enhance business efficiency. We look at, among other segments:

  • Routers and switches
  • TDM and IP solutions
  • P2P solutions
  • Voice and unified messaging platforms
  • VoIP and IP endpoint solutions

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 21 Mar 2018  |  North America

    Growth Opportunities in the North American VoIP Access and SIP Trunking Services Market, Forecasts to 2024

    Consolidation Redefines Competitive Landscape as SIP Trunking Finds New Use Cases

    The VoIP access and SIP trunking market remains on pace to become the default connection between on-premises customer platforms and the public switched telephone network (PSTN) and will feature prominently in the digital transformation efforts currently being undertaken by many forward-thinking businesses. This study focuses on next-generation voic...

    $4,950.00
  2. 01 Mar 2018  |  Global

    Growth Opportunities in the Communications Endpoints Market, Forecast to 2021

    Actionable Strategies to Accelerate Growth in a Transforming Market

    The business communications endpoints market is in a state of constant flux. Before the revolution of computers and IP communications, TDM phones, DECT phones and faxes were the main types of communications devices used for communications and collaboration. Today, and after 20 years of accelerated technology innovation, a business worker can conduc...

    $4,950.00
  3. 31 Jan 2018  |  North America

    Cloud Communications Buyers' Guide, North America, 2018

    Enabling Digital Transformation with the Right UCaaS Solution

    Digital technologies are profoundly transforming the way businesses operate and create customer value. Mobility, cloud, Internet of Things (IoT), unified communications (UC) and collaboration, artificial intelligence (AI), advanced connectivity and other technologies are enabling operational efficiencies, greater employee productivity and competiti...

    $3,000.00
  4. 03 Jan 2018  |  North America

    Latin American Conferencing Services Market, Forecast to 2023

    Strong Growth Ahead Driven by Web and Video-Based Communications

    The Conferencing Services Market in Latin America experienced solid growth in 2016, driven by fabulous performances of the hosted web and video services. While different regions and product segments are exhibiting diverse performances, the overall market defogged notably well in a challenging economic scenario. The advance of Internet protocol (IP...

    $3,000.00
  5. 23 Dec 2016  |  South Asia, Middle East & North Africa

    Internet of Things: Opportunities for Telcos in India

    The Next Growth Engine To Enable Digital Transformation Across Enterprises

    In recent years, India has been moving towards becoming a digital economy. The digital space in India has seen a lot of transformation and the Internet of Things (IoT) is a recent phenomenon. The growing adoption of Cloud in IoT services, shifting of focus to industrial IoT (IIoT), the rising market of M2M communication, and the increasing trend of...

    $1,500.00
  6. 14 Dec 2016  |  Global

    Global Audio Conferencing Endpoints Market

    Growing Collaborative Business Culture Drives Demand for Audio Conferencing Endpoints

    This study provides a market analysis of tabletop conference phones and installed audio conferencing systems. Tabletop conference phones are segmented as TDM, VoIP, and USB/Bluetooth connectivity endpoints. Installed audio conferencing endpoints are non-portable audio conferencing systems designed specifically for use in larger meetings rooms, and ...

    $4,950.00
  7. 25 Nov 2016  |  South Asia, Middle East & North Africa

    India Enterprise Mobile Devices and Mobile Device Management FY 2016 Market Overview

    Moving Beyond Devices to Augment Value in Mobility Management for Enterprises

    The study aims to analyze and forecast the Enterprise Mobile Devices and Mobility market outlook in India for 2016. Research Scope As demand for real time access to information is increasing; Enterprise Mobility is becoming the new normal for enterprise business processes. The acceleration in the use of mobile data, mobile platforms, mobile devic...

    $1,500.00
  8. 24 Nov 2016  |  South Asia, Middle East & North Africa

    Indian Cloud Services Market, FY 2016

    The Market is Poised for Growth, and Hybrid Cloud is the Future

    With the gradual merger of public cloud and private cloud, hybrid cloud is emerging as the need of the hour for cloud-powered enterprise architectures that ensure high performance with robust security. Leveraging hybrid cloud solutions (that involves bursting into public cloud), independent hosting of non-critical workloads on public cloud, and use...

    $1,500.00
  9. 03 Nov 2016  |  North America

    North American Hosted IP Telephony and UCaaS Market

    Cloud Communications Solutions Evolve to Align with an API Economy

    The North American hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is approaching mass adoption in the small and medium-size business (SMB) segment and experiencing accelerated growth in the mid-market and large-enterprise segments. Businesses are undergoing profound transformation as they adopt advanc...

    $4,950.00
  10. 14 Oct 2016  |  North America

    2016 North American Mobile Enterprise Applications

    Opportunities within Enterprises

    The overall research objective was to measure the current use and future decision-making behavior toward mobile enterprise applications, including some specific focus on mobile asset tracking (MAT), mobile sales force automation (MSFA), mobile workforce management (MWM), and mobile supply chain management (MSCM) software solutions. Interest in mobi...

    $10,000.00