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Enterprise Communications
The convergence of Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows. This has led to communications technology being the centrepiece of enterprise workflows. The ability to effectively connect with stakeholders and partners in a particular operational process is paramount to bringing time and cost based efficiency to the business. Communications have gone beyond simply driving connectivity, to contributing to overall business strategy as well as optimal customer experience.
Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. We pay close attention to new developments in the enterprise communications space, and how can these strategically enhance business efficiency. We look at, among other segments:
- Routers and switches
- TDM and IP solutions
- P2P solutions
- Voice and unified messaging platforms
- VoIP and IP endpoint solutions
We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.
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29 Jan 2019  |  Global  |  Market Research
Global Video Conferencing Market Analysis, Forecast to 2023
A Holistic Evaluation of Market Trends And Opportunities
Only a few years ago, businesses had limited choices for implementing video conferencing. Today new market dynamics are in play and a vast smorgasbord of options is available. This report takes an end-to-end view of enterprise video conferencing across varied platforms and services. Specifically, it includes video conferencing adoption via the foll...
$4,950.00 -
30 Dec 2015  |  North America  |  Market Research
Analysis of the North American VoIP Access and SIP Trunking Services Market
Adoption Grows as New Use Cases Emerge
The VoIP access and SIP trunking market continues to displace legacy telecommunications services as the link between on-premises customer platforms and the public switched telephone network (PSTN). SIP trunking services are being used in a number of new ways, including automated program control and the emerging trend of hybrid cloud communications....
$6,000.00 -
04 Sep 2015  |  Global  |  Market Research
Global Contact Center and Office Headset Market
The Move to Desktop Communications Drives Demand for Enterprise Headsets
This study provides an in-depth analysis of the global contact center and office headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, demand patterns, competitive trends, and growth opportunities within the global business headset market. Through extensive primary and secondary research, this analysi...
$4,950.00 -
13 Jul 2015  |  North America  |  Market Research
Analysis of the North American Hosted IP Telephony and UCC Services Market
The Perfect Storm for Cloud Unified Communications & Collaboration
The North American hosted IP telephony and UCC services market is undergoing major changes as it moves from early-adopter to mass-adoption stage. Increasing customer awareness of cloud communications is driving adoption, yet is also leading to greater scrutiny of service quality and reliability. Heightened customer requirements along with the proli...
$4,950.00 -
12 May 2015  |  Global  |  Market Research
Global Enterprise Communications Platforms and Endpoints Market
Customers Delay Technology Investments Due to Challenging Economy and Evaluation of Cloud Options
This strategic analysis is part of Frost & Sullivans continued coverage of the global enterprise communications platform and endpoint market as well as the broader, overall enterprise communications marketplace. Within this Excel-based deliverable, Frost & Sullivan will provide extensive data analysis of the various types of enterprise communicati...
$4,950.00 -
07 May 2015  |  North America  |  Market Research
Achieving Partner-led Success in the UC Market
Supporting Partners Through the Market Transition
The enterprise communications market is transitioning to a blended ecosystem of services and software-centric platforms deployed on the customer premises. The range of components that can be part of the UC stack is also expanding. Partners are vital to expand vendor reach and to foster close customer relationships needed for higher-value UC sales....
$1,500.00 -
17 Mar 2015  |  North America  |  Market Research
Partner Growth Opportunities in the Evolving UC Market
Market Shifts Call for a Broader Skill Set and Portfolio
The enterprise communications market is transitioning to a blended ecosystem of services and software-centric platforms deployed on the customer premises. The range of components that can be part of the UC stack is also expanding. Channel partners must possess broader skill sets than their telephony-centric predecessors. They must recognize that th...
$1,500.00 -
31 Jan 2015  |  North America  |  Market Research
2015 Hosted Unified Communications Buyers Guide
Future-proofing Communications Investments
Businesses recognize the benefits of cloud communications and are increasingly migrating to hosted IP telephony and UCC services. However, many well-established and emerging providers are vying for customers attention and investment dollars. It is, therefore, critical that business decision makers conduct their due diligence and assess the availab...
$10,000.00 -
31 Dec 2014  |  North America  |  Market Research
New Roles for Voice and Unified Messaging in Enterprise Communications
Who's Pushing the Envelope
Voice messaging has long been an important component of business communications. However, reliance on voice messaging is declining among business users. This market insight highlights both the opportunities and challenges that exist in the voice messaging market, as well as identifies examples of unified communications suppliers addressing these ch...
$1,500.00 -
03 Dec 2014  |  Global  |  Market Research
Wearable Technologies
Has the Next Enterprise Game Changer Arrived?
The latest disruption to impact the enterprise world is wearable technology which threatens to challenge the status quo of existing processes and procedures in a wide range of industries, including retail, manufacturing, and healthcare. The market for wearables is expected to grow rapidly in the coming years. The factors accelerating market growth ...
$1,500.00