Information Technology

28 Jun 2017  |  North America  |  Market Research

Robotic Process Automation Market Outlook for Customer Care, 2017

Taking Advantage of Breakthroughs in Speech Technologies, Artificial Intelligence, and Machine Learning Can Power Up the Contact Center

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Breakthroughs in artificial intelligence (AI), machine learning (MI), big data, and speech technologies have enabled breakthroughs in automating both back and front office processes. Robotic Process Automation (RPA), which provides for virtual agents to automate work flow now offers unprecedented opportunities for reducing costs, increasing accurac...

The Edutech market is predicted to grow at a CAGR of 3.0% during 2016–2022 from A$1.45 billion to A$1.73 billion. This growth will be driven by changes in the demand of the student body which is requiring a more digitised and seamless learning and campus experience, greater competition amongst universities, as well as increased participation in t...

27 Jun 2017  |  Global  |  Market Research

DDoS Mitigation Global Market Analysis, Forecast to 2021

DDoS Risk Management Becomes Top Priority

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The DDoS attack remains the scourge of online businesses. A DDoS attack publicly embarrasses its victims and drives away customers. Enterprises of all sizes are aware of DDoS risk and are investigating solutions to the DDoS challenge. As a result, the DDoS market is growing rapidly. However, DDoS threats continue to evolve in sophistication and mag...

There is a growing market for Configure, Price, Quote (CPQ) software, driven by enterprises, including advanced manufacturing, financial services, and life sciences, and more recently by small-midsized businesses as it enables companies quickly and accurately create competitive and profitable customizable quotes. Cloud hosting and new features and ...

Frost & Sullivan defines Digital Transformation as the strategy and execution of harnessing digital assets and information across an organization, bringing all areas of the business into alignment with the needs of all stakeholders, including employees, customers, prospects, suppliers, distributors and partners. It is as much a mindset as it is a c...

The financial services industry has been remarkably disrupted by innovative technologies and new business models. While the pace of innovation is rapid in financial services, IoT is still at a nascent level in this complex and highly regulated industry. However, the industry now appears to be at a point of articulation as the stakeholders from the ...

19 Jun 2017  |  Global  |  Market Research

Analysis of the Global Endpoint Security Market, Forecast 2021

Increasing Threats Drive Growth and Attracts New Vendors

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The Frost & Sullivan report analyzes the global market for Endpoint security. The growth of cyber threats such as malware, viruses, ransomware, BEC, phishing, botnets and more are of great concern to companies and consumers. Email is still the number one threat vector. It is the most used mode of corporate communication. In the last few years the...

The focus of this insight is to understand the key areas of IT spend within the manufacturing sector in South Africa with the aim of highlighting the chief areas of opportunities for IT service providers. The objectives are to provide an overview of South Africa’s macro-environment and its impact on manufacturing; offer insights into the sectorâ€...

The talent management solutions market is undergoing significant traction globally. Some key drivers of talent management adoption across major markets in Asia-Pacific (APAC) include the increasing focus on talent management as a strategic priority and the need for processes. Cloud-based talent management solutions also provide greater flexibility ...