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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 28 Feb 2017  |  Asia Pacific  |  Market Research

    Australia New Zealand (ANZ) Managed Security Services Market, Forecast to 2020

    Growing Demand for Advanced Detection and Remediation Driving the Market

    Scope of the Study This research study provides an analysis of the Asia-Pacific Managed Security Services (MSS) market. Scope: Managed Security Services. Segmented into hosted security services and CPE-based management/monitoring services. Geographic scope: Asia-Pacific End-user scope: Enterprise horizontals (large businesses and small and medi...

    $4,950.00
  2. 28 Feb 2017  |  Asia Pacific  |  Market Research

    Japan Managed Security Services Market, Forecast to 2020

    Growing Demand for Advanced Detection and Remediation Driving the Market

    Scope of the Study This research study provides an analysis of the Asia-Pacific Managed Security Services (MSS) market. Scope: Managed Security Services. Segmented into hosted security services and CPE-based management/monitoring services. Geographic scope: Asia-Pacific End-user scope: Enterprise horizontals (large businesses and small and medi...

    $4,950.00
  3. 28 Feb 2017  |  Asia Pacific  |  Market Research

    South Korea Managed Security Services Market, Forecast to 2020

    Growing Demand for Advanced Detection and Remediation Driving the Market

    Scope of the Study This research study provides an analysis of the Asia-Pacific Managed Security Services (MSS) market. Scope: Managed Security Services. Segmented into hosted security services and CPE-based management/monitoring services. Geographic scope: Asia-Pacific End-user scope: Enterprise horizontals (large businesses and small and medi...

    $4,950.00
  4. 28 Feb 2017  |  Asia Pacific  |  Market Research

    Asia-Pacific Managed Security Services Market, Forecast to 2020

    Growing Demand for Advanced Detection and Remediation Driving the Market

    Scope of the Study This research study provides an analysis of the Asia-Pacific Managed Security Services (MSS) market. Scope: Managed Security Services. Segmented into hosted security services and CPE-based management/monitoring services. Geographic scope: Asia-Pacific End-user scope: Enterprise horizontals (large businesses and small and medi...

    $15,000.00
  5. 22 Feb 2017  |  Asia Pacific  |  Market Research

    Australia Contact Center Applications Market, 2015

    Adoption of Advanced Customer Contact Applications Continued

    The Australian contact center applications market size is estimated to decline from $121.7 million in 2015 to $118.5 million by 2022, at a negative Compound Annual Growth Rate (CAGR) of 0.4%. The research service covers the contact center applications market in Australia based on 6 application segments including Inbound Contact Routing (ICR), Inter...

    $4,950.00
  6. 22 Feb 2017  |  Asia Pacific  |  Market Research

    Asia-Pacific Contact Center Applications Market, 2015

    Growth Stumbles as Global Economic Uncertainty Prevails

    The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $655.4 million in 2015 to $790.9 million by 2022, at a Compound Annual Growth Rate (CAGR) of 2.7%. The research service covers the contact center applications market across 14 countries (Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zeala...

    $15,000.00
  7. 16 Feb 2017  |  Asia Pacific  |  Market Research

    Assessment of the Asia-Pacific Contact Center Market

    Upswing in the Domestic Markets Propels Future Growth

    This study analyzes market size by segment, business model and vertical market splits. The total contact center market is segmented into four segments: captive contact center, in-house contact center, outsourced offshore contact center and outsourced domestic contact center. The total number of contact centers, number of seats and number of agents ...

    $4,950.00
  8. 16 Feb 2017  |  Asia Pacific  |  Market Research

    South Korea Hosted/Cloud Contact Center Market Update

    Upswing in the Market, as Customer Awareness and Focus on Cost, Flexibility, and Scalability Continue to Grow

    Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenarios. Firms are increasingly launching new and disruptive services in the market to differentiate themselves from the rest. On the other hand, end...

    $2,000.00
  9. 16 Feb 2017  |  Asia Pacific  |  Market Research

    Japan Hosted/Cloud Contact Center Market Update

    Upswing in the Market, as Customer Awareness and Focus on Cost, Flexibility, and Scalability Continue to Grow

    Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenarios. Firms are increasingly launching new and disruptive services in the market to differentiate themselves from the rest. On the other hand, end...

    $2,000.00
  10. 16 Feb 2017  |  Asia Pacific  |  Market Research

    Greater China Hosted/Cloud Contact Center Market Update

    Upswing in the Market, as Customer Awareness and Focus on Cost, Flexibility, and Scalability Continue to Grow

    Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenarios. Firms are increasingly launching new and disruptive services in the market to differentiate themselves from the rest. On the other hand, end...

    $2,000.00