Information Technology

12 May 2017  |  North America  |  Market Research

North American Mobile Workforce Management Solutions—Transforming Today's Field Service Sectors

Growth Opportunities for Field Organizations and MWM Providers

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The North American mobile workforce management (MWM) market continues to demonstrate impressive growth, bringing the benefits of real-time communications and guidance to field workers and their management teams. This sector is leveraging new technologies, selective acquisitions and alliances, and heightened customer and worker expectations to expan...

The enterprise video conferencing market is experiencing accelerated demand driven by a rapid adoption of cloud services, focus on simplification, and lower-prices. Currently standing at less than 10 percent penetration rate, growth in the future will be driven by a stronger adoption of video in multiple meeting environments - conference rooms, hud...

Rogue spending can be perceived as a ubiquitous term today. Within the IT industry, however, its definition varies from being fraud or off-policy spending to strategic spending, all the way to employees’ bring-your-own-device (BYOD) or choose-your-own-device (CYOD) trends. A notable cause for concern is that when ICT service providers seek new r...

From a digital standpoint, healthcare in India has evolved in the last decade across both patient care and hospitals. Indian hospitals have invested in digital technologies such as social media platforms to interact with patients and build relationships, as well as in cloud platforms to maintain and keep track of health records and insurance transa...

Unlike other areas in financial services, the insurance market has not been remarkably disrupted by innovative technologies and new business models until now. While the pace of innovation is rapid in financial services, insurance is still a complex and a highly regulated market. However, it appears to be at a point of articulation, as stakeholders ...

The aim for many providers of home networked services may be to operate with a self-service/plug-and-play model. However, the need for installing and managing the broadband connection, the complexity of home networking, and the nuances evolving from the greater “connected machine” IoT sector will require active field service support for a long ...

This research is aimed at identifying the key areas of IT spend within the retail sector in South Africa to highlight the key areas of opportunities for IT service providers. It seeks to: • provide an overview of South Africa’s macroeconomic environment and its impact on the retail sector • offer insights into the retail sector‘s value ch...

The Asia-Pacific (APAC) Web application firewall (WAF) solution market continued to grow tremendously in 2016 by 27.6% year-on-year (YoY). Particularly, the cloud-based segments experienced an impressive growth rate of 88.9%, surpassing the previous year’s forecast. The strong growth was seen in most of the APAC countries with China, Hong Kong, I...

The Asia-Pacific (APAC) Web application firewall (WAF) solution market continued to grow tremendously in 2016 by 27.6% year-on-year (YoY). Particularly, the cloud-based segments experienced an impressive growth rate of 88.9%, surpassing the previous year’s forecast. The strong growth was seen in most of the APAC countries with China, Hong Kong, I...