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Information Technology
Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.
The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.
Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.
We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.
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23 Mar 2017 | North America
Analysis of the Global Academic Devices Market, Forecast to 2022
Proliferation of Low-cost Devices, Hyperconnectivity, and Increase in Non-traditional Students is Driving Global Adoption of Academic Devices
Academic devices are a central part of the Internet of Things (IoT) in the education ecosystem; they create a personalized learning experience for students and give them access to digital learning solutions to meet their learning needs. The global academic devices market crossed $12.93 billion in revenue in 2016 and is expected to grow to $38.54 bi...
$1,500.00 -
22 Nov 2016 | North America
Global Electronic Funds Transfer at Point of Sale Terminals Market, Forecast to 2022
Secure and Multi-functional Mobile Terminals Drive Market Growth Across Regions
This study provides an in-depth analysis of the global electronic funds transfer at point of sale (EFTPOS) terminals market. Vendors are aiming to capitalize on global trends driving terminal growth, including cashless payments, mobility, and security. Most of this growth will come from EuroPay, MasterCard, and Visa (EMV) implementation in the Unit...
$4,950.00 -
11 Nov 2016 | North America
Global Automated Teller Machines Market, 2016
Vendors Target China and India for Growth Opportunities as Traditional Markets Hit Saturation
This market insight provides unit shipment forecasts, segmentation by region, and market share analysis for the global automated teller machines market. The regional forecast is global, and covers the North America and Latin America, Europe, the Middle East, and Africa (EMEA), and Asia-Pacific (APAC) regions. Market drivers and restraints are ranke...
$1,500.00 -
One of the dominant themes in the definitions of the concept of digital transformation is the improvement of the customer experience through the application of digital technology. Therefore, retailers are experimenting with innovative solutions to improve their businesses and provide enhanced customer value.
$500.00 -
15 Jul 2016 | Europe
The Rise of the New Consumer
The new connected and demanding consumer forces retailers to reinvent their businesses. This phenomenon falls squarely within Frost & Sullivan’s Mega Trends research programme that covers an array of transformative, global forces that define the future of the world we live in through their far reaching impact on businesses, societies, economies, ...
$500.00 -
01 Jun 2016 | North America
Ensuring an Excellent Omnichannel Retail Experience
Meeting Customers’ Needs, Mobility, Integrating People, Process, Technologies Key
Today’s customers are not just going online or into stores to shop. They are going omnichannel: ordering online and picking up in-store, as well as having items delivered to their stores. They also are “showrooming” and “webrooming” on their mobile devices. While the retail industry has talked about providing excellent omnichannel custo...
$1,500.00 -
06 May 2016 | Global
Emerging Mobile E-commerce Technologies
Rising Mobile E-commerce Sales of Top US Retailers Highlights Importance of Predictive Analytics and IoT
According to outside sources, in 2015, mobile e-commerce in the United States is predicted to account for about 30% of all electronic commerce sales in the region, a reasonable assumption as mobile e-commerce sales for the top United States retailers have been pegged to increase nearly 39% in 2015, while mobile e-commerce sales for the key European...
$4,950.00 -
04 May 2016 | Latin America
Brazil Omnichannel Strategies, Forecast to 2021
Local Technology and Innovative Approaches to Reduce Costs, Increase Productivity and Retain Customers as Market Readies for Take-off
This market insight presents an analysis of the current status of omnichannel strategy adoptions in Brazil, as well as selected successful business cases. It also provides a general view of how companies in Brazil are facing the omnichannel reality; an overview of Brazilian consumer behavior and its impact on interactions with companies; market dri...
$1,500.00 -
24 Feb 2016 | Global
Travel and Hospitality Customer Care Market, 2016
Cultural and Business Shifts Creating Enormous Opportunities and Equally Formidable Challenges, Social Media Storms to Forefront as New Channels Seek to Improve Customer Experience
The world of customer care is changing faster than most companies can keep up with, and that is both a challenge and an opportunity. Customers today expect companies to know a lot about themtheir preferences, needs, past behaviors, priorities, and expectations. But they also expect companies to act on that information to significantly improve the ...
$1,500.00 -
05 Feb 2016 | North America
Customer Web Experiences Overview
Sharp, Mobile-Friendly Design, Content, Data Analysis and Testing will be Critical to Successful Web Experiences
Most customer relationships now begin on the web. Many of these engagements are for increasingly complex sales, service, and support opportunities and issues. Many of these interactions occur over customers’ mobile devices. Web experience personalization, bolstered by web site testing, increases sales, raises order values, and generates greater c...
$1,500.00
