Information Technology

This report examines some of the key changes to the assurance market, including: --The blending of test and operations environments --Analytics as a staple of service assurance solutions --Organization-wide access to customer and network intelligence --The recombination of user-plane and control-plane data for customer experience visibility -...

As the proliferation of wearable devices increases, newer market applications emerge. The smart home market is an attractive opportunity for employing wearable devices. A nascent market, it is important for smart home and wearable vendors to understand the market potential and prepare for the evolution of the smart home ecosystem. In this report, F...

This market analysis study provides market sizing and forecasts for the North American contact center outsourcing market. The North American market revenue represents outsourced revenues associated with customer interactions that originated in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, au...

This report focuses on creativity and innovation in the workplace, and follows an earlier report on the future of work. See Intellectual Property Workers: The Impact on Network Operators, (SPIE 2015-11) March 2015. In particular, it explores why exercises in innovation that are mandated by executive leadership are doomed to failure; and why designi...

The payment industry is transforming rapidly with many interesting technologies emerging on a regular basis. Most of these solutions are disruptive and strongly impact the way companies and individuals communicate and interact. As a result, the payment ecosystem is also changing.

The information technology and mobile phone revolution is bringing much needed economic change to emerging countries. However, the pace of growth requires rapid acceleration. As of 2014, 60% of the global population did not have access to the Internetwith 56% out of this 60% living in emerging countries. The study examines the need for a collabor...

17 Dec 2015  |  Asia Pacific  |  Market Research

Analysis of the Asia-Pacific Managed Security Services Market

Moving beyond Traditional Services to Advanced Detection and Remediation Capabilities

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An increasingly sophisticated security landscape is challenging the validity of many enterprises’ IT setups, forcing them to seek providers of complementary and advanced services. This study explores Asia-Pacific’s managed security services (MSS) market through 2019 including forecasts and trends; drivers and restraints; and market share and c...

Blockchains are a new data structure that is secure, cryptography-based, and distributed across a network. The technology supports cryptocurrencies such as Bitcoin, and the transfer of any data or digital asset. Spearheaded by Bitcoin, blockchains achieve consensus among distributed nodes, allowing the transfer of digital goods without the need for...

Although IoT is still coming into focus for many, it already connects more than nine billion devices worldwide; over the next five years, that number is expected to grow to between 20 billion and 50 billion devices. In 2025, IoT is expected to create between $4 trillion to $11 trillion in economic benefits globally. IoT is a logistical and economic...