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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 17 Dec 2018  |  North America  |  Customer Research

    Customer Perceptions and Preferences of Big Data and Analytics, United States, 2018

    Learn Critical Success Factors to Gain a Competitive Advantage in a Disruptive Digital Industry

    The world is creating 2.5 exabytes of data daily. Every organization needs to access that tidal wave of information to make better, faster decisions—or risks being left behind. We have discovered that IT decision makers find that cyber security, big data and analytics, and data centers are the most impactful for revenue growth and cost reduction ...

    $6,000.00
  2. 16 May 2018  |  North America  |  Customer Research

    North American Mobile Enterprise Applications, 2018—A Survey of Customer Preferences, Plans and Impacts

    Pervasive Use of Mobile Worker Apps is Driving Digital Transformation, Employee Productivity, and Customer Engagement

    The future success of North American businesses rests in large part on their ability to truly mobilize their employees. Smartphones and tablets are not enough--It is the application software those devices enable that increasingly makes the difference between winners and losers in a high stakes economy driven by an ever more demanding customer base....

    $6,000.00
  3. 23 Sep 2016  |  North America  |  Customer Research

    Navigating Digital Transformation in Healthcare

    This study is part of the Digital Transformation in Vertical Industry series. It is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets...

    $3,000.00
  4. 23 Sep 2016  |  North America  |  Customer Research

    Navigating Digital Transformation in Retail

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  5. 29 Sep 2015  |  North America  |  Customer Research

    The Future of IT in Education

    An End User Perspective, U.S., Europe, and Latin America

    The methods in which education is offered is changing quickly to meet the demands of todays technically savvy world. Digital transformation is a key means to tackling these challenges.

    $3,500.00
  6. 29 Sep 2015  |  North America  |  Customer Research

    The Future of IT in Finance

    An End User Perspective, U.S., Europe, and Latin America

    The financial industry is a dynamic, ever-changing one due to new regulatory requirements and dependence on the worlds economy. This study explores the challenges for IT departments, most effective technologies in meeting business challenges, and future investments.

    $2,450.00
  7. 29 Sep 2015  |  North America  |  Customer Research

    The Future of IT in Retail

    An End User Perspective, U.S., Europe, and Latin America

    The retail industry is facing a complete transformation in digital technology. Social media, mobile applications and devices, and Internet of Things is directly impacting its marketing, sales, and R&D strategy, and is forcing retail companies to find new and more effective ways of reaching and keeping customers.

    $3,500.00
  8. 20 Feb 2015  |  North America  |  Customer Research

    The Impact of Mega Trends on IT in North America, Europe, and Latin America

    An End-user Perspective

    The objective of this research service is to measure IT decision makers current and future use of the technology. The regions analyzed in the study are North America, Europe, and Latin America. The research service covers the manufacturing, education, financial, government, healthcare, and retail sectors. It looks at IT solutions, such as smart ph...

    $2,500.00
  9. 27 Jan 2015  |  North America  |  Customer Research

    The Future of IT in the Healthcare Industry in North America, Latin America, and Europe

    An End-user Perspective

    The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in the healthcare industry in North America, Latin America, and Europe. The Affordable Care Act, along with the pressure to reduce costs, is forcing vast changes in the healthcare system that will benefit the IT indust...

    $2,500.00
  10. 23 Dec 2014  |  North America  |  Customer Research

    Customer Engagement in Retail and Consumer in Europe and North America

    The Current and Future Retail and Consumer Vertical

    This studys objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the retail and consumer vertical. About 55% of North American and European contact centers are mostly integrated, with full integration expected to reach 55% in 2016. About 46% of customer interactions are fully au...

    $12,500.00