Information Technology

As of 2014, 60% of the global population did not have access to Internet, of which, 56% belonged to emerging countries. As a positive correlation between Internet proliferation and economic development has already been established, bridging this digital divide has become a pressing challenge for the emerging economies. Greater Internet adoption aff...

The expansion of the Internet can help governments drive transformational growth for their economies, leading to better healthcare outcomes. The Internet can expand access to education, improve the environment, and drive sustainable and inclusive growth. While bridging the digital divide is one pressing challenge predominantly for emerging economie...

The Frost & Sullivan analysis of the global public vulnerability research market in 2014 is part of a series of studies compiled from various public sources to analyze the public vulnerability landscape from 2013 to 2014. Vulnerability data is collected, queried, and segmented, resulting in a wealth of information that is intended to provide qualit...

The explosion of connected devices and Internet of Things (IoT) has resulted in the generation of a huge amount of data. Digital transactions are also increasing, and the need to authenticate two entities before exchanging data is a necessity. As a result, Public Key Infrastructure (PKI) appears as a relevant solution to create confidence and trust...

This market analysis research provides global market sizing and forecasts for premises-based contact center systems. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides global market sizing and forecasts by produc...

The revolution of smart cities and smart services has created a new set of data that are collected on a daily basis to facilitate individuals’ lives. Governments have started to propose administrative services for citizens to facilitate their interactions and to reduce management costs. However, having such services have generated new opportuniti...

Identity management, strong authentication, and data protection generally appear as important security components for a government or an organization. The explosion of digital data and the need to control the access to digital services or networks have put public key infrastructure (PKI)-based service at the heart of the security environment. This ...

The evolution of connected car services has thrown the door open for several ICT opportunities. This research service highlights the ICT opportunities resulting from connected car deployments and analyses the drivers and restraints of the connected car market. It investigates the key ICT components that enable connected car services in line with po...

With air travel becoming more commoditized and airlines looking to optimize costs and resources, IT systems in aviation has become a critical component in airline business models. From passenger experience to maintaining the airlines, IT systems are being used to perform critical functions, track and maintain data, and provide analytics for better ...