Information Technology

The Software-defined Wide Area Network (SD-WAN) market has evolved from the early adopter stage to the early growth stage of the product lifecycle. Frost & Sullivan’s previous survey, in 2016, provided insights into the SD-WAN market as it was navigating through the early adopter stage. In the last two years, enterprise decision makers have equi...

Hybrid clouds are becoming a standard configuration in enterprise IT, with the majority of US businesses in 2018 having already deployed, or planning to deploy, a hybrid environment. In building their hybrid clouds, enterprises seek to create a seamless pool of resources across the business’s premises and the cloud. They also expect to centrally ...

The world is creating 2.5 exabytes of data daily. Every organization needs to access that tidal wave of information to make better, faster decisions—or risks being left behind. We have discovered that IT decision makers find that cyber security, big data and analytics, and data centers are the most impactful for revenue growth and cost reduction ...

The global Identity and Access Management market is a rarity in the communications industry’s software sector. It is a mature market of approximately 20 years, dating back to the early days of password management; yet, after continuous innovation and evolution in the face of serious scale, security, and productivity challenges, IAM is now enterin...

Increasingly demanding employees and customers are driving U.S. and Canadian businesses to deploy mobile software solutions to their workforce. North American wireless carriers have acted as a major distribution channel for these applications over the past decade, but do they still play a key role? This study examines carrier strategies and growth ...

Consumer headphones have become an important and dynamic consumer technology category that Apple-owned Beats Electronics and Bose have been at the forefront of. This study provides an overview of the global market for consumer headphones used in music and sports. Music headphones are (stereo) headphones designed to enable the highest-quality sound ...

The Asia-Pacific network security market recorded a YoY growth of 11.8% in Q2 2018, slightly slower as compared to Q1 2018 which grew at 15.7% YoY. Industries that hold highly valuable data such as Banking, Financial services and Insurance (BFSI), the government, service providers and healthcare sector are being targeted more frequently. These attr...

12 Dec 2018  |  Global

The Role of Bots in Financial Services, 2018

Fundamental Shift Evident in the Transition from Transactional to Conversational Customer Interaction

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Key Issues Addressed Key Benefits

One of the most critical challenges that the financial services industry continues to struggle with is the introduction of technology-enabled solutions into their businesses. Evolving customer demands and technologies require companies to adapt rapidly and offer customers what they want, when they want, and where they want. This mean that customers...

This market insight highlights global healthcare trends and the GCC’s position in relation to these developments. It also assesses opportunities for technology providers with a focus on the penetration potential of key medical technologies. Countries under study are the United Arab Emirates, Saudi Arabia, Qatar, Bahrain, Kuwait, and Oman. Top 3 ...