Information Technology

Hybrid clouds are becoming a standard configuration in enterprise IT, with the majority of US businesses in 2018 having already deployed, or planning to deploy, a hybrid environment. In building their hybrid clouds, enterprises seek to create a seamless pool of resources across the business’s premises and the cloud. They also expect to centrally ...

The world is creating 2.5 exabytes of data daily. Every organization needs to access that tidal wave of information to make better, faster decisions—or risks being left behind. We have discovered that IT decision makers find that cyber security, big data and analytics, and data centers are the most impactful for revenue growth and cost reduction ...

The global Identity and Access Management market is a rarity in the communications industry’s software sector. It is a mature market of approximately 20 years, dating back to the early days of password management; yet, after continuous innovation and evolution in the face of serious scale, security, and productivity challenges, IAM is now enterin...

Increasingly demanding employees and customers are driving U.S. and Canadian businesses to deploy mobile software solutions to their workforce. North American wireless carriers have acted as a major distribution channel for these applications over the past decade, but do they still play a key role? This study examines carrier strategies and growth ...

Consumer headphones have become an important and dynamic consumer technology category that Apple-owned Beats Electronics and Bose have been at the forefront of. This study provides an overview of the global market for consumer headphones used in music and sports. Music headphones are (stereo) headphones designed to enable the highest-quality sound ...

12 Dec 2018  |  Global  |  Market Research

The Role of Bots in Financial Services, 2018

Fundamental Shift Evident in the Transition from Transactional to Conversational Customer Interaction

Infographics

×

Key Issues Addressed Key Benefits

One of the most critical challenges that the financial services industry continues to struggle with is the introduction of technology-enabled solutions into their businesses. Evolving customer demands and technologies require companies to adapt rapidly and offer customers what they want, when they want, and where they want. This mean that customers...

This Cyber Security TOE provides a snapshot on emerging cyber security solutions powered by artificial intelligence, machine learning, cloud, and IoT-based innovations that help companies protect from threats, data breaches, phishing attacks, and defend against modern attacks residing within cloud, endpoints, and various network layers. Cyber Secu...

If any enterprises or technology pundits still doubted that hybrid cloud is the dominant IT model, last week’s announcement of AWS Outposts will change their minds. Amazon Web Services (AWS), the market leader and de facto inventor of the public cloud, surprised many in the market by launching a hybrid cloud solution that extends the company’s ...

The study analyzes the journey of India’s largest mobile payment player, Paytm that started off as an online platform for mobile phone top-up in 2010. Over the years, the company has expanded much beyond its initial offerings and pivoted into multiple areas to become an online wallet, a payment solutions provider, an online gold seller and dealer...