Information Technology

The landscape for choosing a hosted/cloud contact center solution has become complex because of the variety of offerings from traditional contact center vendors, pure-play software as a service (SaaS) providers, telecom service providers, outsourcers, and system integrators. The purpose of this buyers guide is to provide enterprise organizations an...

Comparing 3Q 2014 with 3Q 2013: North American video subscriber and revenue numbers both fell, but not dramatically.

In 3Q 2014, telcos and VoIP providers continued to gradually lose North American residential voice services market share, while cablecos gained slightly. Total subscriber numbers, including all three segments, were down 2.7% from 2Q 2014.

On 9 September 2014, the iPhone 6 and the long-anticipated Apple Watch were unveiled at Apple’s keynote address. The most surprising development, however, was Apple’s announcement of Apple Pay, a mobile wallet technology that enables contactless payment from an array of cards stored on a single iPhone.

This global OVA market study discusses growth drivers and restraints, market trends, and technology trends. Global and regional forecasts are included along with pricing trends. The base year is 2013, and the forecast period runs through 2020. The market is divided into 3 regions: NALA, EMEA, and APAC. It is split into 3 broad segments: content pro...

In this SPIE, Stratecast examines the trends in data center configurations, specifically regarding virtualization and private cloud adoption, as evidenced by data from the Frost & Sullivan 2014 Cloud User Survey. We also look at how IT deployment models like SDDC and hybrid cloud can impact these trends, and how these models might impact future vir...

Stratecast offers several views voiced by our analyst teams tied to: Big Data, business services, cloud, connected home, consumer services, the operations & monetization functions, and secure networking. These prognostications are what form this, our 2015 predictions report.

In this study, Frost & Sullivan examines current trends in cloud backup and recovery, including customer adoption trends. We also examine how the market is responding, and how insightful providers are leveraging the enterprises need for on-demand disaster recovery, using the latest cloud technologies.

How CSPs will safely and strategically manage access to their network assets is the focus of this report. This report will also review recent advances in SDN development that bring the industry closer to its goal of enabling innovation through asset exposure. Deployments and partnerships around API management, as well as the role of open source and...