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Information Technology
Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.
The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.
Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.
We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.
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04 Jun 2020 | Asia Pacific | Market Research
Thailand Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Thailand contact center applications market generated a revenue growth of 8.3Percentage, with market revenue of $19.3 million in 2018. The market is expected to grow at a CAGR of 2.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancemen...
$2,500.00 -
04 Jun 2020 | Asia Pacific | Market Research
South Korea Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The South Korean contact center applications market generated a revenue growth of 3.0Percentage, with market revenue of $54.6 million in 2018. The market is expected to decline at a CAGR of 0.1Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enh...
$2,500.00 -
04 Jun 2020 | Asia Pacific | Market Research
Taiwan Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Taiwanese contact center applications market generated a revenue growth of 4.3Percentage, with market revenue of $9.5 million in 2018. The market is expected to decline at a CAGR of 0.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhance...
$2,500.00 -
04 Jun 2020 | Asia Pacific | Market Research
New Zealand Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The New Zealand contact center applications market generated a revenue growth of 2.2Percentage, with market revenue of $14.1 million in 2018. The market is expected to grow at a CAGR of 0.4Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhance...
$2,500.00 -
04 Jun 2020 | Asia Pacific | Market Research
Singapore Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Singapore contact center applications market generated a revenue growth of 11.5Percentage, with market revenue of $18.1 million in 2018. The market is expected to decline at a CAGR of 0.1Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhan...
$2,500.00 -
04 Jun 2020 | Asia Pacific | Market Research
The Philippines Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Philippines contact center applications market generated a revenue growth of 2.6Percentage, with market revenue of $21.4 million in 2018. The market is expected to grow at a CAGR of 2.7Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhance...
$2,500.00 -
04 Jun 2020 | Asia Pacific | Market Research
Malaysia Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Malaysian contact center applications market generated a revenue growth of 5.4Percentage, with market revenue of $14.9 million in 2018. The market is expected to grow at a CAGR of 2.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhanceme...
$2,500.00 -
04 Jun 2020 | Asia Pacific | Market Research
Japan Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Japanese contact center applications market generated a revenue growth of 5.9Percentage, with market revenue of $173.0 million in 2018. The market is expected to grow at a CAGR of 0.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhanceme...
$2,500.00 -
04 Jun 2020 | Asia Pacific | Market Research
Indonesia Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Indonesian contact center applications market generated a revenue growth of 2.5Percentage, with market revenue of $14.3 million in 2018. The market is expected to grow at a CAGR of 4.2Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancem...
$2,500.00 -
04 Jun 2020 | Asia Pacific | Market Research
India Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Indian contact center applications market generated a revenue growth of 9.1Percentage, with market revenue of $72.9 million in 2018. The market is forecasted to grow at 2.6Percentage CAGR from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancement. C...
$2,500.00
