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Information Technology
Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.
The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.
Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.
We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.
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10 Dec 2013 | Global
Hosted Unified Communications (UC) Market in IndiaFiscal Year 2013
Telecom Policy Change is Expected to Bring Adoption Gains
Unified communications (UC) technologies adoption in India is set to change with adjustments in India's telecom policy. The segments of the market researched and covered in this market insight are hosted services for audio, video, Web conferencing, call center, email, and voice. The market verticals covered include government; Internet technology (...
$1,500.00 -
06 Dec 2013 | North America
North American Broadband Tracker: Third Quarter 2013
The North American Broadband Tracker: 3Q 2013 includes tracking data for the following: - Subscribers - Revenue - Net additions / (losses) - Market share data - Projections on subscribers and revenue
$4,950.00 -
This report will look at the future of professional work. It will discuss the real reason that professionals work at all, and it will examine some of the transformational technologies that are, even now, being introduced into the workplace: technologies that will transform work, simplify lives, and meld personal and professional time into a continu...
$2,450.00 -
05 Dec 2013 | North America
Global CSP Billing 2013 Edition Part 3a: Billing Mediation Business Drivers and Market Trends
This Report analyzes the key business drivers that are shaping the global billing mediation market, and looks at the trends within that market.
$4,950.00 -
This report will examine the various forms SON might take, as well as CSPs concerns and drivers for SON. It will also cover some of the approaches appearing in the market today; and, finally, offer Stratecasts analysis on where SON is headed.
$2,450.00 -
03 Dec 2013 | North America
Opportunities in a Mature Contact Center Market
Growth in Hosted ACD, Chat, and Integration with UC Systems
Frost & Sullivan forecasts that the total number of contact center seats will shrink from 4.1 million in 2012 to 4 million by 2017. Even so, there are opportunities for vendors in this mature market. For example, consider hosted solutions. Hosted delivery allows companies to cut costs by buying only the applications and capacity they need, an attra...
$1,500.00 -
03 Dec 2013 | North America
The Rise of Cloud-based Omni-Channel Customer Contact
Companies are Moving to Serve Customers Anytime, Anywhere Including Inside Stores
Todays customers expect companies to provide a consistent and high quality Customer Experience, regardless of channel, including walk-in retail. Omni-channel strategies that integrate the Web, contact center, and retail channels (and subject matter experts), are becoming increasingly prominent in pursuit of a quality Customer Experience. The di...
$1,500.00 -
28 Nov 2013 | Asia Pacific
Analysis of Asia-Pacific Managed Security Services (MSS) Market, 2012
Growing Demand for Professional Security Services Drives the Market
The Asia-Pacific managed security services (MSS) market continued to gain greater momentum in 2012. A growing number of enterprises were looking at the professional security services to protect their network infrastructure. Getting more mature about IT security and becoming aware of the benefits of security services models in gaining operational fl...
$16,000.00 -
27 Nov 2013 | Latin America
Analysis of the Latin American Managed Security Services Market
Increased Spying and the Complexity of Attacks Drive Security Investment
The managed security services market in Latin America, particularly in the Southern Cone, has not yet reached maturity and is in an incipient phase compared to developed countries. Competing in this segment is an important challenge for service providers. Innovative devices and platforms are increasing, and new participants are entering the market....
$6,950.00
