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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. With our recently conducted 2018 Cloud User Survey, some patterns are beginning to emerge. Some workloads initially deployed in the public cloud are now being moved back into a premises data center, in a trend known as “repatriation.” And for the first time, we are seeing a decline in the number of businesses that use cloud Infrastructure as a ...

    $6,000.00
  2. Frost & Sullivan’s 2016 survey provided insights into the SD-WAN market as it was navigating through the early adopter stage. In the last two years, enterprise decision makers have equipped themselves with a much better understanding of the benefits that SD-WAN brings to enterprise WANs. SD-WAN vendors and managed SD-WAN providers alike report wi...

    $3,000.00
  3. Over the past two years, the always-on nature of today’s business markets, and the lack of tolerance for application downtime, has made cloud even more important for businesses seeking to increase their business continuity and disaster recovery capabilities. As the enterprise become less able to accept the negative impacts on productivity that do...

    $4,950.00
  4. 27 Jul 2018  |  North America  |  Strategic Forecasting

    Mid-2018 DDoS Attack Trends: Record-Breaking Attacks, Familiar Tricks, and Emerging Tactics

    As of mid-2018, attackers showed that they have no intentions of slowing their relentless development of new attack techniques, as evidenced by a re-discovered tactic of abusing open source protocols to create diffraction attacks that bypass static detection rules. This is a known but rare tactic that challenges traditional detection methods, and d...

    $3,000.00
  5. 27 Jul 2018  |  North America  |  Market Research

    Network Access Control (NAC) Market, Global, Forecast to 2022

    NAC Evolving As Enterprise Networks Expand Beyond Secure Walls

    The Frost & Sullivan report analyzes the global market for Network Access Control. The “traditional” focus of NAC has been Authentication, Authorization, and Accounting (AAA). At its core, NAC is all about enabling mobility and dynamic security. However, the enterprise network no longer sits within four secure walls. It extends to wherever empl...

    $4,950.00
  6. 27 Jul 2018  |  North America  |  Market Research

    Canadian Adoption of Mobile Worker Applications, 2018

    Preferences and Plans of Canadian Businesses Reinforce Value of Mobile Apps for Employees

    This study examines the Canadian Mobile Worker Apps market, focusing on the Canada responses to the Frost & Sullivan North American Enterprise Apps Survey. As such, it: • Measures the current use of, and future decision-making behavior toward, mobile worker applications • Uncovers preferences and plans around a number of related mobility ...

    $1,500.00
  7. 13 Jul 2018  |  North America  |  Strategic Forecasting

    Security in the Serverless Architecture: A Tectonic Shift in Responsibilities

    A fascinating aspect of the cloud era is the expanding options for organizations to move from being owners to renters of IT capabilities. From a security perspective, decreasing ownership also transfers blocks of responsibility from cloud customers to the cloud services provider. This, in essence, is the shifting attribute of the cloud shared respo...

    $3,000.00
  8. 02 Jul 2018  |  North America  |  Market Research

    Cloud Contact Center Buyers Guide, North America, 2018

    Providers Look to Harness AI to Infuse Intelligence in the Customer Experience

    The highly competitive hosted/cloud contact center market in North America faces many challenges. Customer service is now the centerpiece of business differentiation. To remain competitive, enterprise decision-makers must deal with cutting costs while vastly improving service quality and the customer experience. The contact center industry als...

    $3,000.00
  9. 29 Jun 2018  |  North America  |  Market Research

    Contact Center Systems Buyers Guide, North America, 2018

    Consumer Preferences Drive Design and Innovation in Customer Care

    The highly competitive contact center systems market in North America faces many challenges. Customer service is the now the centerpiece of business differentiation. To remain competitive, enterprise decision-makers must deal with cutting costs, while vastly improving service quality and the customer experience. The contact center industry als...

    $3,000.00
  10. 26 Jun 2018  |  North America  |  Market Research

    4 Valuable Insights from the 14th Annual Customer Contact, East

    This Frost & Sullivan Executive MindXchange provided insights on a variety of factors from new technologies to long-standing issues

    This Frost & Sullivan Executive MindXchange provided insights on a variety of factors from new technologies to long-standing issues. Exponential growth over the next 10 years will drive technological advancement faster than in any other time in history. Emerging technologies such as autonomous robotics, artificial intelligence, blockchains, and dr...

    $1,500.00