Information Technology

For most businesses, the on-premises data center remains a critical component of their IT environment. However, those same businesses desire the efficiency and flexibility of the cloud model within their private environments. They therefore need to optimize infrastructure to enable the business to launch new applications and services, quickly, secu...

The ASEAN cloud infrastructure market will gravitate towards a hybrid deployment model (partially premises-based and partially cloud-based) in the next 3–5 years. The demand for managed cloud offerings has been increasing, particularly for Application-as-a-Service and Network-as-a-Service offerings. Enterprises are looking to deploy more open-sou...

Without automation, IAM solutions will be unable to keep pace with the proliferation of access points and users, the immediacy of response required, and the number of stakeholders needing access to system status and the data itself. Most important, without a more comprehensive approach to automation, IAM will be unable to stay a step ahead of the ...

This study examines the evolving mobile field service management (FSM) market in North America. Mobile field service management applications are software solutions that use wireless, location, and other technologies to locate, manage, automate, and optimize remote field service workers and their work processes. These solutions are accessed in real ...

Stratecast research on the demand for connectivity reflects consumers’ growing appetite, as well as willingness to spend. For network operators, consumers’ deepening dependency on connectivity spells business opportunity. The symbiotic relationship among connectivity, devices, and applications may portend a silver lining for network operators. ...

New analysis from Frost & Sullivan's Digital Transformation program titled Growth Opportunities in the North American Contact Center Market finds that the market for contact centers continues to increase. For cloud, the acceleration of omnichannel and digital transformation, coupled with the C-suite demands for stronger and swifter growth, is drivi...

For global enterprises seeking to standardize on a provider with a hybrid enablement platform that can manage a very wide array of resources, Indian communications provider Tata Communications may be just what the company needs to achieve its hybrid goals. The company’s hybrid enablement platform spans many popular hypervisors and operating syste...

In this paper, we present insights from a recent SD-WAN end-user survey on businesses’ mindset regarding three WAN functions while evaluating SD-WAN solutions. The analysis specifically focuses on businesses’ router, firewall and WAN optimization strategies that accompany SD-WAN deployments.

As we move into a data-defined world, digitizing physical space has enabled organizations to make the digital connections between the physical environment and virtual world, converting real world data into value. Systems have become more open and interoperable, creating new data sources mined through digital means an important component that ena...