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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 16 Dec 2020  |  Asia Pacific  |  Mega Trends

    Outstanding Customer Engagement Fuels Indonesia’s Customer Experience Outsourcing Services Market, 2020–2026

    Lower Costs, Business Reslilency, and Access to Skilled Talent to UsherTransformational Growth

    Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

    $2,450.00
  2. 16 Dec 2020  |  Asia Pacific  |  Mega Trends

    Digital Channels and Automation Fuel New Zealand’s Customer Experience Outsourcing Services Market, 2020–2026

    Lower Cost Benefits, Business Flexibility, and Access to Skilled Talent to Bring About Transformational Growth in CX Outsourcing

    Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

    $2,450.00
  3. 16 Dec 2020  |  Asia Pacific  |  Mega Trends

    Automation and Omnichannel Fuel South Korean Customer Experience Outsourcing Services Market, 2020–2026

    Lower Cost Benefits, Business Flexibility, and Access to Skilled Talent to Support CX Outsourcing Growth Strategies

    Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

    $2,450.00
  4. 16 Dec 2020  |  Global  |  Mega Trends

    Strong Domestic Demand Powers India’s Customer Experience Outsourcing Services Market, 2020–2026

    Demand for Cost Savings, Business Flexibility, and Low Operation Costs to Ensure Transformational Growth

    Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

    $2,450.00
  5. 14 Dec 2020  |  Global  |  Market Research

    Frost Radar™: Global Holistic Web Protection Market, 2020

    A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

    Holistic Web Protection is an emerging category of security solutions that is focused on the comprehensive protection of websites, web applications, and related services. It is offered as cloud services and managed to a varying extent. Holistic Web Protection solutions integrate three key security technologies: distributed denial-of-service (DDoS) ...

    $4,950.00
  6. 14 Dec 2020  |  North America  |  Mega Trends

    IT/OT Convergence Accelerating Growth Opportunity in the Global Operational Technology (OT) Cybersecurity Market

    Future Growth Potential Driven by Higher Awareness of Securing OT and ICS Environments

    In the industry 4.0 era, increased connectivity within and across cyber and physical systems has enabled smart manufacturing while escalating cybersecurity risks. This research assesses the global operational technology (OT) cybersecurity market over the 2018 to 2023 period. OT cybersecurity solutions protect OT systems from cyberattacks and includ...

    $2,450.00
  7. 11 Dec 2020  |  Global  |  Technology Alert

    GROWTH OPPORTUNITIES IN CLOUD-, AI-, AND IOT-BASED SECURITY

    This Cyber Security Technology Opportunity Engine (TOE) provides a snapshot on emerging cyber security solutions powered by innovations based on cloud, artificial intelligence, and IoT that help companies protect from threats, data breaches, phishing attacks, and defend against modern attacks residing within cloud, endpoints, and various network la...

    $950.00
  8. 10 Dec 2020  |  Asia Pacific  |  Mega Trends

    Acceleration of Cloud Technology Powering the APAC Privileged Access Management Solutions Market, Forecast to 2024

    Future Growth Potential Enhanced by Growth Opportunities to Secure Privileged Access Across Cloud Environments

    Demand for privileged access management (PAM) solutions will continue to increase in the next 5 years because of the stringent requirements for compliance and concerns about data privacy and security (particularly in highly regulated industries). On-premises solutions will continue to be widely adopted among businesses in the Asia-Pacific regio...

    $3,950.00
  9. 09 Dec 2020  |  Global  |  Market Research

    Frost Radar™: Global Platform and Infrastructure as a Service Market, 2020

    Benchmarking Future Growth Potential

    Competition in the public cloud market has moved up-the-stack. As cloud IaaS services become increasingly commoditized, leaders in the cloud infrastructure space - including AWS, Microsoft Azure, and Google Cloud Platform - are enhancing their development and delivery platforms as a way to woo the next generation of application developers, and thu...

    $4,950.00
  10. 08 Dec 2020  |  North America  |  Tracker

    North American Mobile Trackers, Q3 2020

    Market Growth Reverts to Pre-COVID levels in the Third Quarter of 2020

    The North American mobile communications market is defined by high-speed broadband services, continued penetration of advanced mobile devices that encourage developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans. This tracker presents the metrics for Tier I mobile ope...

    $6,000.00