Information Technology

When they work together, software development and operations teams can advance a company's business transformation. The integration of these teams, also known as DevOps, streamlines the legacy software development process. However, with the growing emphasis on the digital transformation, the pace of development and innovation has increased. Therefo...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) provides a snapshot of the emerging ICT led innovations in process automation and artificial intelligence. The TOE focuses on the application of information and communication technologies in alleviating the challenges faced across various industries such as ...

This edition of the Cyber Security Technology Opportunity Engine (TOE) provides a snapshot on emerging cyber security solutions powered by cloud-, Internet of Things (IoT)-, and artificial intelligence (AI)-based innovations that help companies protect from threats, data breaches, phishing attacks, and defend against modern attacks residing within ...

The consumer communication services tracker for 2021 Q2 provides detailed information for several companies in the consumer communication services market for the United States and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add (loss), projection, and market share. The compiled stu...

The ‘2021 Technology Convergence Scenarios is a powerful technology foresighting research built on the ‘Top 50 Emerging Technologies & Growth Opportunities program. This research is an effort at analyzing the Top 50 emerging technologies, and the strength of interconnects between these technologies to potentially combine with each other. The im...

New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) provides a snapshot of the emerging ICT led innovations in Machine Learning, Supercomputers, Quantum Computing. This issue focuses on the application of information and communication technologies in alleviating the challenges faced across industry sectors in...

The CX landscape is changing rapidly. Organizations across the board are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools are able to create a seamless ...

High-speed broadband services, continued penetration of advanced mobile devices that encourage developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile communications market. This tracker presents the metrics for Tier I m...