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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 22 Sep 2021  |  Latin America  |  Mega Trends

    Growth Opportunities in the Global Webinars and Virtual Events Market

    Travel Restrictions and Remote Work Unlock New Growth Potential for Digital-First Engagement

    In 2020, remote work and social distancing norms drove millions of businesses to cancel their brick-and-mortar events and shift to webinars and virtual events as an alternative to connect with distributed audiences. Driven by the long term, sustainable impact of distributed and hybrid work and adoption of digital channels, webinars and virtual eve...

    $4,950.00
  2. 17 Sep 2021  |  North America  |  Mega Trends

    IoT Start-Up Tracker: Smart Home

    In a Fast-expanding Landscape, Firms Find Growth Leveraging Data

    The IoT is connecting functions in the home, adding intelligence in a drive towards the ideal Smart Home. Smart Home devices and services are not simply connecting but adding intelligence, leveraging automation and optimization to achieve greater efficiency and personalization, and overall they seek to create a seamless and frictionless experience ...

    $2,450.00
  3. 17 Sep 2021  |  Latin America  |  Mega Trends

    Latin America in the Post-pandemic World

    IT/Telecom Buyers’ Perspective On Communications and Collaboration Investment Priorities

    This study provides the data collected through an online survey of 468 IT and telecom decision-makers across several customer size segments and diverse industries in Latin America. The survey was conducted during November and December of 2020. Respondents were qualified as follows: • IT/telecom decision-maker in organizations with 10+ emp...

    $4,950.00
  4. 16 Sep 2021  |  Global  |  Mega Trends

    Customer Perspectives on Contact Center Trends Amidst the COVID-19 Pandemic

    Acceleration in Cloud and Self-Service Solutions Pave the Way to Delivering Excellent CX

    Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...

    $4,950.00
  5. 15 Sep 2021  |  North America  |  Mega Trends

    COVID-19 Pandemic Accelerates Managed Cloud Services Adoption

    Growth Opportunities in the Managed Cloud Services Market

    In the wake of the COVID-19 pandemic, as the world transitioned to remote work and remote learning, digital transformation came to the forefront of urgent enterprise priorities. Most industries across regions underwent several years of digital transformation in just a few months. Cloud technologies have been a huge beneficiary of this shift. Howev...

    $2,450.00
  6. 14 Sep 2021  |  Global  |  Mega Trends

    IoT Start-up Tracker: Digital Manufacturing

    An Integrated Digital Manufacturing Approach Creates New Growth Opportunities

    The manufacturing industry is increasingly focused on improving business process efciency and quality, in addition to customer experience. Frost & Sullivan's Start-Up Tracker is a resource to help the ecosystem participants identify solution providers with offerings that match industry challenges. The Start-Up Tracker provides a rich database of ...

    $2,450.00
  7. 03 Sep 2021  |  Asia Pacific  |  Mega Trends

    Singapore Data Center Colocation Services Growth Opportunities

    Hyperscale Demand Will Drive the Growth Pipeline for the Data Center Colocation Market

    Singapore is a leading data center colocation services market in the Asia-Pacific region. With increasing digital transformation, favorable government policies, and a business-friendly market, the market is expected to maintain robust growth. Enterprises are shifting their focus toward disruptive technologies and 5G implementations to boost colocat...

    $4,950.00
  8. 01 Sep 2021  |  Global  |  Mega Trends

    Global Retail Artificial Intelligence (AI) Growth Opportunities

    AI Solutions to Drive the Future Growth Potential in the Retail Space for Technology Providers

    With a record 12,200 outlets being shuttered in the US in 2020 alone, retailers across the world have pivoted to omnichannel strategies as part of the new normal. Even with reopening efforts well underway around the world, retailers are likely to persist with their omnichannel endeavors due to the pandemic accelerating shifts in customer behavior a...

    $2,450.00
  9. 01 Sep 2021  |  Global  |  Mega Trends

    Global Video Analytics Growth Opportunities

    Maturing Facial Recognition and Emotion Intelligence Capabilities Accelerate Future Growth Potential

    Historical and real-time enterprise video is growing rapidly. While the data can create immense value for organizations, the large data volume makes it impossible for humans to process the data. A near-real-time analysis is necessary to make effective decisions and take actions, creating high dependence on enabling technologies, including video ana...

    $2,450.00
  10. 25 Aug 2021  |  Asia Pacific  |  Mega Trends

    State of the Asia-pacific Customer Contact Industry—The Covid-19 Pandemic has Accelerated CX Investments

    During the Pandemic, Companies Have Become Increasingly Dependent on the Cloud to Deliver CX, and this Trend is Likely to Gain Further Momentum

    The COVID-19 pandemic wreaked havoc in 2020 and continues to harm people, businesses, and economies. Accelerated vaccine deployment, a strong rebound of consumer demand, and faster service sector recovery can enable full GDP recovery by mid-2021 (optimistic scenario). In case of multiple fresh outbreaks, lockdown extensions, and delayed vaccine adm...

    $4,950.00