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Information Technology
Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.
The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.
Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.
We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.
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04 Jun 2020 | Asia Pacific | Market Research
Malaysia Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Malaysian contact center applications market generated a revenue growth of 5.4Percentage, with market revenue of $14.9 million in 2018. The market is expected to grow at a CAGR of 2.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhanceme...
$2,500.00 -
04 Jun 2020 | Asia Pacific | Market Research
Japan Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Japanese contact center applications market generated a revenue growth of 5.9Percentage, with market revenue of $173.0 million in 2018. The market is expected to grow at a CAGR of 0.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhanceme...
$2,500.00 -
04 Jun 2020 | Asia Pacific | Market Research
Indonesia Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Indonesian contact center applications market generated a revenue growth of 2.5Percentage, with market revenue of $14.3 million in 2018. The market is expected to grow at a CAGR of 4.2Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancem...
$2,500.00 -
04 Jun 2020 | Asia Pacific | Market Research
India Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Indian contact center applications market generated a revenue growth of 9.1Percentage, with market revenue of $72.9 million in 2018. The market is forecasted to grow at 2.6Percentage CAGR from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancement. C...
$2,500.00 -
04 Jun 2020 | Asia Pacific | Market Research
Hong Kong Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Hong Kong contact center applications market generated a revenue growth of 8.6Percentage, with market revenue of $15.7 million in 2018. The market is expected to grow at a CAGR of 2.8Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhanceme...
$2,500.00 -
04 Jun 2020 | Asia Pacific | Market Research
China Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Chinese contact center applications market generated a revenue growth of 1.5Percentage, with market revenue of $108.7 million in 2018. The market is expected to grow at a CAGR of 1.3Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancemen...
$2,500.00 -
04 Jun 2020 | Asia Pacific | Market Research
Australia Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Australian contact center applications market generated a revenue growth of 6.7Percentage, with market revenue of $130.0 million in 2018. The market is forecast to a decline at a CAGR of 1.5Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value en...
$2,500.00 -
04 Jun 2020 | Asia Pacific | Market Research
Opportunity Analysis of Asia-Pacific Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Asia Pacific contact center applications market generated a revenue growth of 5.4Percentage, with market revenue of $670.8 million in 2018. The market is expected to grow at a CAGR of 3.2Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhan...
$15,000.00 -
26 May 2020 | Asia Pacific | Market Research
Thailand Data Center Services Market, Forecast to 2026
OTT and CSP Participants are Expected to be the Key Drivers for the Revenue Growth of the Major Data Center Service Providers in the Country in 2019 as They Continue to Expand in the Region
The data center market in Thailand is growing rapidly due to digital transformation initiatives implemented by the government and increasing data center adoption by small, medium, and large enterprises. Emerging disruptive technologies can transform the businesses of an enterprise digitally. Increase in the migration of over the top (OTT) and conte...
$4,950.00 -
22 May 2020 | Asia Pacific | Market Research
Asia-Pacific Network Security Market Q4 2019 Tracker
Growing Attacks on Enterprise Networks, Regulatory Pressure and Demand for Next-Generation Network Security are Driving Growth in
The APAC network security market saw a 11.4% growth in Q4 2019. The market is being driven mostly by the firewall segment which grew 14.0%. Top-three revenue contributors remain education, government, and BFSI sectors, with a combined contribution of 63.3% of market share. Healthcare, government, and manufacturing were the top growing verticals in ...
$1,500.00
