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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 29 Sep 2017  |  North America  |  Strategic Forecasting

    The Connected Home Becomes the Virtual Home: An Evolving Nexis for the Connected Lifestyle

    This year’s Stratecast Consumer survey illustrates the changing preferences that are redefining the connected home. Using the data collected from a survey that polled consumers in the US and Canadian markets, it is clear that the new connected home is truly a home in the cloud, where consumers will increasingly live in a connected lifestyle that ...

    $3,500.00
  2. 26 Sep 2017  |  North America  |  Market Research

    U.S. B2B eCommerce Platform Market, Forecast to 2023

    Strong Growth Forecast Resulting from the Creation of a Self-service and Intuitive Experience for B2B Customers and Organizations

    Global business-to-business (B2B) eCommerce sales are predicted to reach over $6.6 trillion by 2020, surpassing business-to-consumer (B2C) valued at $3.2 trillion by 2020. The United States (US) alone will generate over $1.9 trillion in sales by that time. With this rise in B2B eCommerce and the digital commerce world, B2B is predicted to become mo...

    $4,950.00
  3. 25 Sep 2017  |  North America  |  Mega Trends

    Growth Opportunities in the North American Contact Center Systems Market, Forecast to 2021

    Still Under Cloudy Skies, System Sales See Recovery

    New analysis from Frost & Sullivan's Digital Transformation program titled Growth Opportunities in the North America Contact Center Systems Market finds that despite healthy growth in the cloud contact center market, in 2016, the market for on-premises contact center systems recovered slightly after several years of decline. Contact center analytic...

    $4,950.00
  4. 22 Sep 2017  |  North America  |  Strategic Forecasting

    Gliding Over Cloud Security Adoption Barriers: AWS Makes Big Leaps Forward

    In this insight, Stratecast assesses two recent AWS service offerings that have a direct bearing on subduing enterprises’ security wariness in public cloud, specifically with AWS; and, correspondingly, accelerating enterprise AWS adoption. These service offerings are AWS Managed Services and Amazon Macie. First, we summarize cloud security viewpo...

    $3,000.00
  5. 22 Sep 2017  |  North America  |  Mega Trends

    Growth Opportunities in the North American Hosted/Cloud Contact Center Market, Forecast to 2021

    Enhanced WFO and Analytics Fuel the Drive to Digital Transformation of Customer Care

    New analysis from Frost & Sullivan's Digital Transformation program titled Growth Opportunities in the North America Hosted/Cloud Contact Center Market finds that the market for cloud contact centers continues to increase. The acceleration of omnichannel and digital transformation, coupled with the C-suite demands for stronger and swifter growth, i...

    $4,950.00
  6. 21 Sep 2017  |  Africa  |  Market Research

    South Africa ICT Enterprise Spend in Healthcare, Forecast to 2019

    Streamlining and Simplifying IT Solutions across the Healthcare Value Chain is the Core Focus that will be Shaping the Healthcare Sector by 2019

    The focus of this research is to understand the key areas of IT spend within the healthcare sector in South Africa with the objective of highlighting key areas of opportunities for the IT Service providers. The objective is to provide an overview of South Africa’s Macro- environment and its impact on the healthcare industry; provide insights into...

    $1,500.00
  7. 20 Sep 2017  |  North America  |  Strategic Forecasting

    Gigya: Turning Unknown Users into Loyal Customers, Virtuously

    This profile report examines Gigya’s approach to helping enterprises build deep, trusted relationships with their customers. A key component of the Gigya strategy is to invite users to become part of the process upfront. By engaging the user upfront, and being more open about the data collection process, businesses are now building individual rel...

    $3,500.00
  8. 18 Sep 2017  |  Africa  |  Market Research

    ICT Enterprise Spend in Mining, South Africa, Forecast to 2019

    Emerging Trends such as Cloud Based Services, Cellular Connectivity and Industry Specific Technologies Expected to the Shape the Mining Sector by 2019

    The focus of this research is to understand the key areas of IT spend within the mining sector in South Africa with the objective of highlighting key areas of opportunities for the IT Service providers. The objective is to provide an overview of South Africa’s Macro- environment and its impact on the mining industry, provide insights into the Min...

    $1,500.00
  9. 18 Sep 2017  |  North America  |  Market Research

    Wireless Carrier Strategies and Growth Opportunities in Mobile Business-to-Employee (B2E) Apps

    Navigating An Intensifying Mobile Worker Apps Market

    In North America, wireless carriers continue to act as a major channel for promoting and reselling mobile business-to-employee (B2E) software applications. In fact, these mobile B2E apps have evolved to become a key strategic offering in wireless carrier portfolios. Carriers assume that the sale of these mobile worker apps will open up increased op...

    $1,500.00
  10. 15 Sep 2017  |  North America  |  Strategic Forecasting

    Where are Your Apps Now? Survey Shows Businesses Rely on Multiple Deployment Options

    Two years ago, in our 2015 Cloud User Survey, Stratecast asked IT decision-makers to identify their company’s “primary” deployment model for a series of business applications. Our goal was to track responses, over time, to identify trends: for example, is a consensus emerging regarding the optimal deployment model for a particular workload? ...

    $3,000.00