Information Technology

In 2020, the Asia-Pacific BPM services market generated a revenue of $121.49 billion; it is forecast to reach $158.39 billion in 2027 at a CAGR of 3.9%. The region continues to be the preferred service delivery hub; India is the preferred IT and BPM services location and the Philippines is the preferred customer experience (CX) outsourcing location...

As the Latin American contact center market keeps maturing, many customers are looking to the cloud to provide quicker access to enhanced features and as an attractive alternative to maintaining on-premises systems. During 2020, new and improved cloud contact center offerings were already available in the region, igniting adoption among customers f...

12 Aug 2021  |  Global  |  Market Research

Frost Radar™: Global Vulnerability Management Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Business operations and consumer engagements are rapidly moving to an environment that is permanently online and permanently connected. End consumers demand a user experience that enables them to switch between multiple applications and devices seamlessly. However, a seamless customer experience across numerous applications requires an open net...

02 Aug 2021  |  North America  |  Market Research

Frost Radar™: Low-Code Application Platforms, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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As businesses emerge from the COVID-19 pandemic operating environment, they are caught in a strange position of having to resume former foci (streamlining operations, improving employee productivity, and enhancing the customer experience), but doing so in a wildly different operating environment than they were in 18 months ago. Low-code development...

The APAC network security market saw a healthy YoY growth of 19.7% in Q1 2021, indicating a strong recovery from the YoY decline of 7.3% Q1 2020 as a result of the COVID-19 pandemic. The network firewall segment remained the biggest technology segment and is likely to continue driving the overall network security market. Though 2020 saw a spike...

Outsourcing helps organizations navigate the challenging competitive environment. It has evolved from being a resource expansion and cost arbitrage solution to a process that drives business outcomes and creates value for customers. This Frost & Sullivan study presents forecasts for the global business process management (BPM) services market from ...

Cellular IoT connectivity is a booming market. It is witnessing rapid growth as 2G and 3G connections are being replaced with 4G-LTE, 5G, and low-power connections. Typically, 4G-LTE and 5G connections are the major revenue generators for cellular network operators. In 2020, global connectivity revenue stood at $47.02 billion. Asia-Pacific accounte...

The impact of the COVID-19 pandemic continues to reverberate in the Internet of Things (IoT) space. This Frost & Sullivan reforecast of the cellular IoT connections market indicates that there will be more than 3.46 billion active cellular IoT connections by 2026 (globally). In 2020, growth declined to 13.5%, with Asia-Pacific accounting for a larg...

The impact of the COVID-19 pandemic continues to reverberate in the Internet of Things (IoT) space. This Frost & Sullivan reforecast of the cellular IoT connections market indicates that there will be more than 3.46 billion active cellular IoT connections by 2026 (globally). In 2020, growth declined to 13.5%, with Asia-Pacific accounting for a larg...