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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 04 Oct 2013  |  North America  |  Strategic Forecasting

    Amdocs Extends Customer Experience Reach with Actix Acquisition

     

    This report will examine the significance of this acquisition for both companies and the market. Overall, this was a positive acquisition for Amdocs and Actix. It also confirms the consistency of Amdocs long-term vision for continuing to serve the business and technical needs of CSPs.

    $2,450.00
  2. 03 Oct 2013  |  Europe  |  Market Research

    Thoughts from the Deutsche Telekom/T-Systems 2013 Smart Energy Event

     

     

    $1,500.00
  3. 02 Oct 2013  |  North America  |  Strategic Forecasting

    Disaster Recovery as a Service: A Gateway for SMB Cloud Adoption

     

    In this study, Frost & Sullivan compares the disaster recovery options available to business, and the advances that the cloud has offered for businesses of all sizesbut particularly the SMB segmentfocusing on the value proposition of Disaster Recovery as a Service. We also provide an overview of key characteristics of a strong disaster recovery s...

    $2,450.00
  4. 01 Oct 2013  |  Europe  |  Market Research

    Analysis of the EMEA Managed Security Services Market

    Protection and Risk Mitigation from Targeted Cyber Attacks is Driving Market Growth

    The managed security services market continues to experience double-digit growth rates and is expected to maintain its momentum for the next five years. The increasing sophistication of targeted attacks, limited IT budgets, and the rising complexity around regulatory compliance are all factors driving the growth of managed security services. Frost ...

    $4,950.00
  5. 01 Oct 2013  |  Europe  |  Market Research

    2013 European ICT Vertical Market Model

    The Drive Towards a Connected Society Begins with Next Generation Communications Network Rollout

    This quantitative research service estimates the ICT spending by 14 industries in 26 European countries. This analysis provides a holistic top down view on which industries already have a high ICT spending pattern, which countries have the highest ICT spending, and which industries are prepared for smart transformation towards a connected society. ...

    $4,950.00
  6. 01 Oct 2013  |  North America  |  Market Research

    Integrating Social Media into CRM

    Strategies and Tactics for Incorporating Social Comments and Influence into Customer Value

    The growth of social media is shaking up corporate customer relationship management (CRM) strategies. It is prompting firms to reconsider the customer referral value component in customer value as it allows customers to expand their social networks beyond their immediate circles of family, friends, colleagues, neighbors, and acquaintances. Compani...

    $1,500.00
  7. 30 Sep 2013  |  Europe  |  Market Research

    Battle of the Platforms in European Smart Energy

    The Role of ICT Solutions at the Household Level

    This analysis investigates why the platform in the home is an important step to win in the smart home opportunity. It also highlights the opportunities for IT and Communications Technologies (ICT) industry as the smart home market evolves to fit in a connected world future. Frost & Sullivan believes that transformation in the energy industry will...

    $2,450.00
  8. 27 Sep 2013  |  North America  |  Strategic Forecasting

    2013 Cloud User Survey: Focus on Financial Services, Healthcare, and High Tech Industries

    In this SPIE, we sift through the results of the 2013 Frost & Sullivan Cloud User Survey to identify industries that are adopting hosted cloud services at a faster rate than the business population at large. We present adoption statistics and usage patterns for the high growth financial services and healthcare industries, as well as the mercurial h...

    $2,450.00
  9. 27 Sep 2013  |  North America  |  Strategic Forecasting

    The Essential Role of Support Systems in SDN / NFV

     

    This report represents the Stratecast position on the current viability, momentum, and challenges of SDN and NFV. While the two are distinct technologies, CSPs appreciate them as components of a broader effort toward programmability and automation. That is why, for the sake of this report, we treat them as parts of a single conversation. As the pos...

    $4,950.00
  10. 26 Sep 2013  |  North America  |  Market Research

    North America Hosted Contact Center Market

    Exceeding On-premises Product Sales for the First Time

    This market analysis research provides market sizing and forecasts for hosted contact center services. This includes public cloud services as well as dedicated hosted solutions. The segments covered are: hosted IVR, hosted ACD, hosted customer chat, hosted outbound contact, and hosted agent performance optimization (APO) applications. The study als...

    $4,950.00