Information Technology

With top tier wireless carriers making situational awareness a key component of their hugely strategic public safety initiatives and with first responder communications and guidance becoming more critical in tumultuous times, Mobile Situational Awareness (MSA) solutions are of keen interest in the North American market. This study defines MSA a...

Traditionally, the focal point of customer experience (CX) has been the contact center, but today’s contact center extends outwards across many channels, both digital and in-person. This has never been truer, as traditional brick-and-mortar establishments have been complemented by digital counterparts in the form of eCommerce and digital self-ser...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) provides a snapshot of the ICT led innovations in quantum computing, virtual reality, artificial intelligence, and 5G. This issue focuses on the application of information and communication technologies in alleviating the challenges faced across industry sec...

28 Jan 2022  |  North America  |  Mega Trends

Public Transport Layer Security (TLS) Certificate Market, Global, Forecast to 2026

Steady Growth Ahead, Primarily Driven by the OV Certificate Segment

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The Covid-19 pandemic has dramatically altered the lives of billions of people worldwide. Most people saw the height of the pandemic’s impact in 2020 when governments were scrambling to implement mitigating steps to curb the spread and lethality of the virus. Organizations of all kinds have undergone digital transformation journeys to prepare ...

28 Jan 2022  |  North America  |  Mega Trends

Global Low-Power Wide-Area Networks (LPWAN) Market, Forecast to 2025

LPWAN Technologies to Shape the Future of Massive IoT, Allowing Many Use Cases to Scale

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Low power wide area network (LPWAN) is a wireless wide area network that is optimized for non-mission-critical applications in machine-to-machine (M2M) and Internet of Things (IoT) communications. LPWAN deployments benefit M2M and IoT applications in terms of extended coverage, low transmission rate, longer battery life, cost savings in operations,...

The Fraud Detection & Prevention (FDP) market consists of vendors that provide software solutions that leverage Identification and Authentication technologies to detect and prevent incidents of fraud. The market can be divided into three segments; Identity, Fraud Detection, and Authentication & Behavioral Biometrics. Identity soluti...

This research study covers the workforce optimization market in the contact center space from a global lens. The study outlines the key elements present in a comprehensive WFO strategy as well as some of the main players in the global workforce optimization market. The COVID-19 pandemic has accelerated the need for modern contact centers to mana...

2020 was a turning point for virtually every industry and human activity – cybersecurity was no exception. The migration to the cloud, the acceleration of digital transformation in many companies, the growing number of vulnerabilities, and the evolution of attacks have confronted Chief Information Security Officers (CISOs) with significant chall...

This edition of the Cyber Security Technology Opportunity Engine (TOE) provides a snapshot on emerging cyber security solutions powered by AI-, no-code-, and API-based innovations that help companies protect from threats, data breaches, phishing attacks, and defend against modern attacks residing within hybrid IT infrastructure, on-premise and vari...