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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 22 Feb 2019  |  South Asia, Middle East & North Africa  |  Market Research

    Indian Contact Center Applications and Services Market, Forecast to 2022

    Businesses Seek New-age Contact Center Technologies Such as Analytics, Artificial Intelligence, and Advanced Workforce Management to Enhance Customer Experience

    Almost all the businesses are gowing customer-centric and are building strategies revolving around their customers’ preferences. Companies that have failed to observe the trend have either ceased to exist or are witnessing a decline in growth. Organizations want to know what their customers think about their brands and want to understand the unde...

    $1,500.00
  2. 05 Feb 2019  |  Africa  |  Market Research

    Cloud Market in West Africa, 2018–2019

    Appropriate Communication Infrastructure Development and Consumer Legislations Central to Growth in Cloud Services

    The study provides information about the cloud market in West Africa. Ghana and Nigeria are the countries that have been analyzed in great detail. According to Frost & Sullivan, the cloud services market in West Africa is in the early stages of development, with international brands dominating the supply side. Local ICT providers are positioning th...

    $1,500.00
  3. 11 Jan 2019  |  South Asia, Middle East & North Africa  |  Market Research

    Middle East Mobile Payments Market

    Innovation is Driving the Adoption of Cashless Payments in GCC Countries

    Recent innovations in advanced information and communication technologies have enabled the digital transformation of financial services. As one of the fastest growing mobile network markets in the world, the Middle East represents an attractive opportunity for mobile-backed financial services solutions. The Gulf Cooperation Council (GCC) region has...

    $1,500.00
  4. 21 Dec 2018  |  South Asia, Middle East & North Africa  |  Market Research

    Indian Cloud Services Market Outlook, Forecast to 2023

    Businesses Consider Cloud Infrastructure a Core Component of their Business and are Exploring Different Cloud Solutions and Services, Fueling Market Growth

    Cloud services have evolved to become the backbone of IT infrastructure, cutting across all segments of the industry, from large to small enterprises. Companies today are adopting different types of cloud offerings, including infrastructure hosting, SaaS offerings, productivity suites, and database hosting. They implement cloud technologies to sim...

    $1,500.00
  5. 11 Dec 2018  |  South Asia, Middle East & North Africa  |  Market Research

    Digital Transformation of Healthcare in the Gulf Cooperation Council, 2018

    The Rising Life Expectancy and the Growing Demand for Healthcare Services Create Opportunities for Technology Providers

    This market insight highlights global healthcare trends and the GCC’s position in relation to these developments. It also assesses opportunities for technology providers with a focus on the penetration potential of key medical technologies. Countries under study are the United Arab Emirates, Saudi Arabia, Qatar, Bahrain, Kuwait, and Oman. Top 3 ...

    $1,500.00
  6. 13 Nov 2018  |  Africa  |  Market Research

    African B2C eCommerce Growth Opportunities, Forecast to 2020

    Omni Channel Integration Central to Developing a Successful eCommerce Model

    This research study provides an analysis of the African Business to Consumer (B2C) eCommerce market. The stakeholder scope includes B2C companies; geographic scope includes key African countries such as Egypt, Kenya, Nigeria and South Africa; and product category scope includes a number of segments such as books, electronics, fashion, household app...

    $1,500.00
  7. 08 Nov 2018  |  Latin America  |  Market Research

    Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2023

    Automation is Heading the Market for Disruption

    The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...

    $8,000.00
  8. 23 Oct 2018  |  Africa  |  Market Research

    The Role of African Start-ups in Driving Smart Agriculture in the Continent, 2018

    The Focus on Sensors and Satellite Imaging is Central to the Adoption of Smart Farming Practices

    The focus of this study is to identify and highlight African start-ups that drive the uptake of smart farming practices and how farmers can make data-driven decisions regarding crop rotation, planting and harvesting time, soil management, and weather prediction. The study offers an analysis of Sub-Saharan Africa, with additional information on the ...

    $3,000.00
  9. 28 Sep 2018  |  Africa  |  Market Research

    IoT in Agriculture, Africa, 2017

    Mobile Application, Sensors, and Satellite Imaging are Central to Developing Successful Smart Farming Practices in Africa

    This study focuses on an understanding of smart farming practices and the ways in which farmers can make data-driven decisions regarding crop rotation, planting and harvesting times, soil management, and weather prediction. The study will provide an analysis on the Sub-Saharan African region, with information on Middle East and North Africa added a...

    $3,000.00
  10. 28 Sep 2018  |  Latin America  |  Market Research

    Latin American Internet of Things (IoT) Devices Market, Forecast to 2023

    Portable Asset Tracking & Connected Consumer Electronics Drives Growth of IoT Devices in Latin America

    The Internet of Things (IoT) extends Internet connectivity beyond traditional devices such as desktop and laptop computers, smartphones, and tablets, to other devices that use embedded technology to communicate and interact over the Internet. IoT means that everyday physical objects, from vehicles to manufacturing equipment to hotel coffee makers a...

    $3,000.00