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Information Technology
Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.
The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.
Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.
We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.
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25 Jun 2021 | Asia Pacific | Mega Trends
Asia-Pacific Cloud Workload Protection Growth Opportunities
Increasing Multi-Cloud Adoption Drives Investment in Dedicated CWP Solutions
Driven by digital transformation requirements, the trend of companies migrating to the cloud rose worldwide over the last few years and is likely to accelerate in the next few years. More businesses embarked on the cloud journey to support remote workers and quickly adapt to the requirements and challenges of the COVID-19 pandemic, another facto...
$2,450.00 -
16 Jun 2021 | Europe | Customer Research
Frost & Sullivan Cloud User Survey, European Edition, 2020
Survey Results Indicate the Impact of the Ongoing COVID-19 Pandemic on European Enterprises, their Technology Programs, and their Journey to the Cloud
The 2020 Frost & Sullivan Cloud User Survey (European Edition) reveals the impact of the COVID-19 pandemic on European enterprises priorities and technology investments. Conducted in August 2020, the survey garnered responses from 434 IT and business decision-makers from 4 European countries, namely France, Germany, the United Kingdom, and Spain. ...
$4,950.00 -
09 Jun 2021 | Asia Pacific | Mega Trends
Indonesian Data Center Colocation Services Growth Opportunities
Transformative Mega Trends and Increasing Digitization Initiatives Drive the Growth Pipeline of Data Center Colocation Services
Indonesia is a prominent data center colocation services market in Southeast Asia. With increasing implementation of digital transformation initiatives, favorable government policies toward digital technology adoption, and improvements in the countrys connectivity and network infrastructure, the market is expected to continue growing. Enterprises a...
$4,950.00 -
31 May 2021 | Asia Pacific | Customer Research
Indonesian Banking Customer Experience Management Study 2021
Benchmarking Industry Excellence in Delivering a Superior Customer Experience
Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...
$4,950.00 -
28 May 2021 | Asia Pacific | Customer Research
Indonesian Telecommunications Customer Experience Management Study 2021
Benchmarking Industry Excellence in Delivering a Superior Customer Experience
Indonesia continues to capitalize on the growing number of telecommunications users in Southeast Asia as many individuals rely on various telecommunications services and products for both personal and business uses. Frost & Sullivans Customer Experience Management study on the countrys telecommunications sector explores how customers perceive their...
$4,950.00 -
21 May 2021 | Asia Pacific | Market Research
Asia-Pacific Network Security Market H2 2020 Tracker
Stringent Regulatory Compliance Around Data Privacy & Protection Driving the Asia-Pacific Network Security Market
The APAC network security (NWS) market saw a healthy YoY growth of 16.7% in H2 2020. Network firewall segment will continue to be the driving force of the overall NWS market. Stronger demand for secure SD-WAN and secure cloud edge services solutions is a new driving force that ensures greater adoption of edge security solutions, centered by firewa...
$1,500.00 -
11 May 2021 | Latin America | Customer Research
Latin-America Cloud User Survey, 2020
Strong Support, Simpler Processes, and Cloud Evangelism will Be Crucial for Successful Cloud Adoption and Implementation Post-Pandemic
Latin American businesses continue to pursue the digital transformation they began several years ago, with a growing percentage of companies adopting new technologies and moving data and applications from on-premises data centers to the cloud. In fact, 2020 represented a tipping point for IT investments in the region, with companies splitting their...
$4,950.00 -
07 May 2021 | Asia Pacific | Customer Research
Customer Experience Management Study—Malaysian Banking Sector 2021
Benchmarking Industry Excellence in Delivering a Superior Customer Experience
Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...
$4,950.00 -
07 May 2021 | Asia Pacific | Mega Trends
Customer Experience Management Study—Malaysian Telecommunications Sector 2021
Benchmarking Industry Excellence in Delivering a Superior Customer Experience
Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...
$4,950.00 -
07 May 2021 | Latin America | Mega Trends
Cloud, Digital, and Omnichannel Drive Contact Center Solutions Market Growth in Latin America and the Caribbean
The Post-Pandemic Scenario will See a Consolidated Hybrid Environment that Creates Opportunities for Vendor Differentiation
2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...
$4,950.00
