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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 24 Dec 2021  |  North America  |  Market Research

    Frost Radar™: Global NAC Market, 2021

    A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

    As part of Frost & Sullivan’s ongoing research on the Network Access Control (NAC) market, this is the first edition of Frost Radar™ – Global NAC Market. NAC products and services allow enterprises to see and control the myriad endpoints that are trying to connect or are already connected to corporate networks. Pre-defined policies, and regul...

    $4,950.00
  2. 17 Dec 2021  |  North America  |  Market Research

    Frost Radar™: North American Customer Experience Outsourcing Services Market, 2021

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    The customer experience (CX) landscape is shifting rapidly. Enterprises across the board are realizing the significance of delivering excellent customer service as a competitive differentiator. Hence, this field is gaining more attention and greater investment priority. The CX outsourcing services market is also becoming much more tech-intensive as...

    $4,950.00
  3. 13 Dec 2021  |  North America  |  Market Research

    Frost Radar™: Hybrid Enablement Network Services, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    Data-driven business operations coupled with the rise in remote work due to the COVID-19 pandemic has led to a significant evolution of the hybrid cloud. What was initially comprised of one or possibly two public clouds connected to one or more corporate or hosted data centers has advanced to include not only major points of presence—like data ce...

    $4,950.00
  4. 02 Aug 2021  |  North America  |  Market Research

    Frost Radar™: Low-Code Application Platforms, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    As businesses emerge from the COVID-19 pandemic operating environment, they are caught in a strange position of having to resume former foci (streamlining operations, improving employee productivity, and enhancing the customer experience), but doing so in a wildly different operating environment than they were in 18 months ago. Low-code development...

    $4,950.00
  5. 25 May 2021  |  North America  |  Market Research

    Frost Radar™: North American Enterprise Cloud Contact Center Market, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    The global cloud contact center market generated $2.7 billion in 2019, recording 15.4% growth year-over-year from 2018. Revenue will increase at a 15.3% compound annual growth rate to reach $7.4 billion by 2026. Small and medium-sized contact centers have been steadily migrating to cloud-based technologies; the expansion of hybrid cloud offerings a...

    $4,950.00