Information Technology

In today’s consumer-centric marketplace, businesses are dealing with customers who demand more personalized, relevant, and engaging experiences. Customers do not want one-size-fits-all interactions; instead, they demand agents understand who they are and what they need from the moment they pick up the phone. The new generation of wireless technol...

Low Power Wide Area Network (LPWAN) is defined as a wireless wide area network that is optimized for non-mission-critical applications in machine-to-machine (M2M) and Internet of Things (IoT) communications. LPWAN deployments benefit M2M and IoT applications in terms of extended coverage, low transmission rate, low power energy consumption; cost sa...

Well-established businesses receive massive amounts of feedback every day, and this is obtained through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. This presents companies with a substantial opportunity to collect large amounts of customer data and enhance market intelligence. Voice of the customer...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) provides a snapshot of the emerging ICT led innovations in No-Code/Low-Code, Artificial Intelligence, High Performance Computing and Edge Computing. This issue focuses on the application of information and communication technologies in alleviating the challe...

Despite a strong rebound in the first half of 2021, YoY growth in the APAC network security market witnessed a slowdown in Q4 2021. The market achieved a steady YoY growth of 8.2% in Q4 2021, driven by the strong growth in South Korea, ANZ, and Japan. Firewall remained the biggest technology segment; its double-digit year-over-year growth rate o...

This edition of the Cyber Security Technology Opportunity Engine (TOE) provides a snapshot of the emerging CST led innovations in Artificial Intelligence, API and Cloud. This issue focuses on the application of information and communication technologies in alleviating the challenges faced across industry sectors in areas such as retail, healthcare,...

The COVID-19 pandemic significantly impacted enterprises’ IoT strategies. As digital transformation came to the forefront, priorities and demand for IoT solutions accelerated. To measure the impact, Frost & Sullivan updated its IoT market forecast for 2022 to 2023 based on conversations with market participants and results of end-user surveys fro...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) provides a snapshot of the emerging ICT led innovations in Cloud, Artificial Intelligence and Edge Computing. This issue focuses on the application of information and communication technologies in alleviating the challenges faced across industry sectors in a...

High-speed broadband services, continued penetration of advanced mobile devices that encourage developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile communications market. This tracker presents the metrics for Tier I m...