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Information Technology
Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.
The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.
Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.
We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.
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20 Dec 2019  |  Global  |  Technology Alert
Innovations in Artificial Intelligence, Predictive Analytics, and BIM
This edition of IT, Computing and Communications (ITCC) TechVision Opportunity Engine (TOE) provides a snapshot of the emerging ICT led innovations in artificial intelligence, predictive analytics, and building information modeling. This issue focuses on the application of information and communication technologies in alleviating the challenges fac...
$950.00 -
06 Dec 2019  |  Global  |  Technology Alert
Innovations in Quantum-proof, AI-, BDA- and Cloud-based Security
This Cyber Security TechVision Opportunity Engine (TOE) provides a snapshot on emerging cyber security solutions powered by quantum, cryptography, big data and AI innovations that help companies protect from threats, data breaches, phishing attacks and defend against modern attacks residing within cloud, endpoints and various network layers. Cyber...
$950.00 -
22 Nov 2019  |  Global  |  Technology Alert
Innovations in Artificial Intelligence, Cloud, Blockchain, and Analytics
This edition of IT, Computing and Communications (ITCC) TechVision Opportunity Engine (TOE) provides a snapshot of the emerging ICT led innovations in artificial intelligence, machine learning, cloud, and analytics. This issue focuses on the application of information and communication technologies in alleviating the challenges faced across industr...
$950.00 -
08 Nov 2019  |  Global  |  Technology Alert
Innovations in Artificial Intelligence-, Cloud-, and IoT-based Security
This Cyber Security TechVision Opportunity Engine (TOE) provides a snapshot on emerging cyber security solutions powered by artificial intelligence, cloud, and IoT innovations that help companies protect from threats, data breaches, phishing, other advanced and targeted attacks. They also defend against and prevent modern attacks residing within cl...
$950.00 -
07 Nov 2019  |  North America  |  Mega Trends
Growth Opportunities in the North American Contact Center Market, Forecast to 2023
Infusion of AI is Driving Customer Contact Strategy and Development
New analysis from Frost & Sullivan's Information and Communications Technologies program titled Growth Opportunities in the North American Contact Center Market finds that the market for contact centers continues to increase. For cloud, the acceleration of omnichannel service delivery and digital transformation, coupled the inclusion of new technol...
$4,950.00 -
01 Nov 2019  |  Latin America  |  Mega Trends
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2024
Automation Technologies Transform the Customer Experience and Unveil New Growth Opportunities
The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...
$8,000.00 -
25 Oct 2019  |  Global  |  Technology Alert
Innovations in Artificial Intelligence, Natural Language Processing, IoT, and Analytics
This edition of IT, Computing and Communications (ITCC) TechVision Opportunity Engine (TOE) provides a snapshot of the emerging ICT led innovations in artificial intelligence, machine learning, natural language processing (NLP), and advanced analytics. This issue focuses on the application of information and communication technologies in alleviatin...
$950.00 -
11 Oct 2019  |  Global  |  Technology Alert
Innovations in IoT, Blockchain and AI-based Security
This Cyber Security TechVision Opportunity Engine (TOE) provides a snapshot on emerging cyber security solutions powered by blockchain, artificial intelligence, cloud, and IoT innovations that help companies protect from threats, data breaches, phishing attacks and defend against modern attacks residing within cloud, endpoints and various network l...
$950.00 -
20 Sep 2019  |  Global  |  Technology Alert
Innovations in AI, Blockchain, and Business Intelligence
This edition of IT, Computing and Communications (ITCC) TechVision Opportunity Engine (TOE) provides a snapshot of the emerging ICT led innovations in artificial intelligence, machine learning, blockchain, IoT analytics, and business intelligence. This issue focuses on the application of information and communication technologies in alleviating the...
$950.00 -
17 Sep 2019  |  North America  |  Market Outlook
Top End User Priorities in Digital Transformation, Global, 2019
Gain a Competitive Advantage Using Customer Insights
Across industries, companies expect to increase their IT and Communications investments by 18 to 25%. Almost 99% of businesses have a digital transformation today; however, 18% believe they are behind others on their journey. This is good news for technology vendors; but the key to success is to gain a deeper understanding of their corporate object...
$6,000.00