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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 24 Dec 2018  |  North America  |  Market Research

    Top 5 Takeaways from Frost & Sullivan's Growth Innovation and Leadership 2018 Event

    Surviving the Next Decade of Digital Transformation

    Frost & Sullivan produces executive summits called Growth, Innovation and Leadership around the world. Participants and sponsors find tremendous value in attending these events due to the knowledge of speakers, the amount of interactions, the hands-on activities, and of course, the quality of generated leads. The last session of the event allows ev...

    $1,500.00
  2. 14 Dec 2018  |  North America  |  Market Research

    Wireless Carrier Strategies and Growth Opportunities in Mobile Worker Apps Market, 2018

    Leveraging Mobile Business-to-Employee Solutions in a Highly Competitive Market

    Increasingly demanding employees and customers are driving U.S. and Canadian businesses to deploy mobile software solutions to their workforce. North American wireless carriers have acted as a major distribution channel for these applications over the past decade, but do they still play a key role? This study examines carrier strategies and growth ...

    $1,500.00
  3. 09 Nov 2018  |  North America  |  Market Research

    North American Mobile Field Service Management Market, Forecast to 2022

    Growth Opportunities for Field Organizations and FSM Providers

    This study examines the evolving mobile field service management (FSM) market in North America. Mobile field service management applications are software solutions that use wireless, location, and other technologies to locate, manage, automate, and optimize remote field service workers and their work processes. These solutions are accessed in real ...

    $4,950.00
  4. 31 Aug 2018  |  North America  |  Market Research

    Cloud IP Telephony and UC&C Services Market in Latin America, Forecast to 2024

    Video and Mobility have Become a Clear Differentiator in the Market

    The cloud IP telephony and unified communications & collaboration (UC&C) services market exhibited a strong performance in Latin America in 2017, regardless of the highly challenging economic scenario in the region. Competition is expected to increase in most countries in Latin America due to new service providers entering the market, existing part...

    $4,950.00
  5. 27 Jul 2018  |  North America  |  Market Research

    Network Access Control (NAC) Market, Global, Forecast to 2022

    NAC Evolving As Enterprise Networks Expand Beyond Secure Walls

    The Frost & Sullivan report analyzes the global market for Network Access Control. The “traditional” focus of NAC has been Authentication, Authorization, and Accounting (AAA). At its core, NAC is all about enabling mobility and dynamic security. However, the enterprise network no longer sits within four secure walls. It extends to wherever empl...

    $4,950.00
  6. 27 Jul 2018  |  North America  |  Market Research

    Canadian Adoption of Mobile Worker Applications, 2018

    Preferences and Plans of Canadian Businesses Reinforce Value of Mobile Apps for Employees

    This study examines the Canadian Mobile Worker Apps market, focusing on the Canada responses to the Frost & Sullivan North American Enterprise Apps Survey. As such, it: • Measures the current use of, and future decision-making behavior toward, mobile worker applications • Uncovers preferences and plans around a number of related mobility ...

    $1,500.00
  7. 02 Jul 2018  |  North America  |  Market Research

    Cloud Contact Center Buyers Guide, North America, 2018

    Providers Look to Harness AI to Infuse Intelligence in the Customer Experience

    The highly competitive hosted/cloud contact center market in North America faces many challenges. Customer service is now the centerpiece of business differentiation. To remain competitive, enterprise decision-makers must deal with cutting costs while vastly improving service quality and the customer experience. The contact center industry als...

    $3,000.00
  8. 29 Jun 2018  |  North America  |  Market Research

    Contact Center Systems Buyers Guide, North America, 2018

    Consumer Preferences Drive Design and Innovation in Customer Care

    The highly competitive contact center systems market in North America faces many challenges. Customer service is the now the centerpiece of business differentiation. To remain competitive, enterprise decision-makers must deal with cutting costs, while vastly improving service quality and the customer experience. The contact center industry als...

    $3,000.00
  9. 26 Jun 2018  |  North America  |  Market Research

    4 Valuable Insights from the 14th Annual Customer Contact, East

    This Frost & Sullivan Executive MindXchange provided insights on a variety of factors from new technologies to long-standing issues

    This Frost & Sullivan Executive MindXchange provided insights on a variety of factors from new technologies to long-standing issues. Exponential growth over the next 10 years will drive technological advancement faster than in any other time in history. Emerging technologies such as autonomous robotics, artificial intelligence, blockchains, and dr...

    $1,500.00
  10. 05 Jun 2018  |  North America  |  Market Research

    North American Enterprise Mobility Management (EMM) and Unified Endpoint Management (UEM) Markets, 2018

    Securing Today’s Enterprise Endpoints, Apps and Content

    This study examines the North American Enterprise Mobility Management (EMM) and Unified Endpoint Management (UEM) market. Key industry participants are profiled. Trends and issues, drivers and challenges, the competitive landscape, and potential growth opportunities are defined and discussed. Relevant results from the 2018 Frost & Sullivan Mobile E...

    $1,500.00