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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 15 Dec 2021  |  Asia Pacific  |  Market Research

    Frost Radar™: Asia-Pacific Business Process Management Services, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    Business process management (BPM), or business process outsourcing (BPO), services involve an external or third-party provider handling the execution and management of one or more business operations or functions for an organization. Traditionally, BPM services were limited to outsourcing labor-intensive back-office and support services functions. ...

    $4,950.00
  2. 16 Nov 2021  |  Asia Pacific  |  Market Research

    Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    An excellent customer experience (CX) is strategic to every organization’s sustained business growth and is overtaking product and pricing as a key brand differentiator. Customers view positive experiences based on highly personalized, relevant, proactive, and engaging interactions. These interactions have become even more relevant during the COV...

    $4,950.00
  3. 21 Oct 2021  |  Asia Pacific  |  Market Research

    Frost Radar™: Australia Customer Experience Outsourcing Services, 2021

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    An excellent customer experience is strategic to every organization’s sustained business growth and is overtaking product and pricing as a key brand differentiator. In the connected digital era, customers’ expectations are changing: they are demanding engaging experiences, personalization, and proactive services. These became even more relevant...

    $4,950.00
  4. 30 Sep 2021  |  Asia Pacific  |  Market Research

    Frost Radar™: Asia-Pacific Secure Web Gateway Market, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    Secure web gateway (SWG) vendors had a big year in 2020. The largest and most sophisticated of them pro-actively enhanced their portfolios with a range of new features and capabilities, most notably isolation technology, cloud access security broker (CASB), and data loss prevention (DLP). The COVID-19 pandemic has drastically shifted the work e...

    $4,950.00
  5. 30 Sep 2021  |  Asia Pacific  |  Market Research

    Frost Radar™: Asia-Pacific Secure Web Gateway Market, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    Secure web gateway (SWG) vendors had a big year in 2020. The largest and most sophisticated of them pro-actively enhanced their portfolios with a range of new features and capabilities, most notably isolation technology, cloud access security broker (CASB), and data loss prevention (DLP). The COVID-19 pandemic has drastically shifted the work e...

    $4,950.00
  6. 21 May 2021  |  Asia Pacific  |  Market Research

    Asia-Pacific Network Security Market H2 2020 Tracker

    Stringent Regulatory Compliance Around Data Privacy & Protection Driving the Asia-Pacific Network Security Market

    The APAC network security (NWS) market saw a healthy YoY growth of 16.7% in H2 2020. Network firewall segment will continue to be the driving force of the overall NWS market. Stronger demand for secure SD-WAN and secure cloud edge services solutions is a new driving force that ensures greater adoption of edge security solutions, centered by firewa...

    $1,500.00