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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 22 Oct 2018  |  North America  |  Mega Trends

    Growth Opportunities in the North American Contact Center Market, Forecast to 2022

    Engaging the Customer and Employee Uplifts the Customer Experience

    New analysis from Frost & Sullivan's Digital Transformation program titled Growth Opportunities in the North American Contact Center Market finds that the market for contact centers continues to increase. For cloud, the acceleration of omnichannel and digital transformation, coupled with the C-suite demands for stronger and swifter growth, is drivi...

    $4,950.00
  2. 28 Jun 2018  |  Global  |  Mega Trends

    ICT Technologies Revolutionizing Financial Services Sector

    Technology today and beyond: Embracing disruption

    The financial service sector has seen drastic technology-led changes over the past few years and the changes which are about to come in three to four years down the line may change the complete face of this sector. Gone were the days when transactions takes time and are filled with uncertainties now with the improved technology and arrival of total...

    $4,950.00
  3. 19 Feb 2018  |  North America  |  Mega Trends

    Mexican Industrial Internet of Things Market, Forecast to 2022

    Companies are Required to Act Now if Aiming to Capture a Portion of a Potential Market Size of $3,955.6 Million in 2022

    This outlook considers the growth potential of hardware, software, connectivity, and services, and of primary verticals in the Mexican IoT market. The base year is 2016 and the forecast period is from 2017 to 2022. For the purposes of this research, Industrial IoT refers to the use of IoT technologies in industry, automotive, finance, utilities, an...

    $4,950.00
  4. 05 Feb 2018  |  Latin America  |  Mega Trends

    Colombian Industrial Internet of Things Market, Forecast to 2022

    With Ubiquitous Connectivity Becoming a Global Norm, the Internet of Things is a Reality with a Potential Market Size of $523.7 Million in 2022

    This outlook considers the growth potential of hardware, software, connectivity, services, and of primary verticals in the Colombian IoT market. The base year is 2016 and the forecast period is from 2017 to 2022. For the purposes of this research, Industrial IoT refers to the use of IoT technologies in manufacturing, automotive, smart cities, agric...

    $4,950.00
  5. 03 Jan 2018  |  Global  |  Mega Trends

    FinTech—Growth Opportunities in the Global Market

    Comprehensive Products and Services will Disrupt and Transform Financial Services

    Technology-enabled financial products and services are disrupting the FinTech industry. The new products, services, and solutions are equipped with advanced technologies such as cloud, Internet of Things (IoT), analytics, artificial intelligence (AI), and machine language (ML). The objectives of the study are to explore: • The emerging products ...

    $4,950.00
  6. 15 Dec 2017  |  Global  |  Mega Trends

    Growth Opportunities in the Education Technology Market, Forecast to 2022

    Actionable Strategies and Tactics to Accelerate Growth in a Transforming Market

    Educational technology serves as an excellent means to deliver multimedia and interactive course content to today’s generation of digitally connected students anytime, anywhere, and across devices. The global educational technology market crossed $17.7 billion in revenue in 2017 and is expected to grow to $40.9 billion by 2022, at a Compound Annu...

    $4,950.00
  7. 27 Sep 2017  |  Europe  |  Mega Trends

    Growth Opportunities in the European Customer Management BPO Market, Forecast to 2021

    Actionable Strategies and Tactics to Accelerate Growth in a Transforming Market

    The Context of Europe’s Economy The European economy is a stark drama that continues to unfold in real-time, as Germany and Greece in particular try to come to terms with how to best move forward on the European project. In fact, negotiations between Greece and the European Union may turn out to be a turning-point for the Continent. Consider t...

    $4,950.00
  8. 25 Sep 2017  |  North America  |  Mega Trends

    Growth Opportunities in the North American Contact Center Systems Market, Forecast to 2021

    Still Under Cloudy Skies, System Sales See Recovery

    New analysis from Frost & Sullivan's Digital Transformation program titled Growth Opportunities in the North America Contact Center Systems Market finds that despite healthy growth in the cloud contact center market, in 2016, the market for on-premises contact center systems recovered slightly after several years of decline. Contact center analytic...

    $4,950.00
  9. 22 Sep 2017  |  North America  |  Mega Trends

    Growth Opportunities in the North American Hosted/Cloud Contact Center Market, Forecast to 2021

    Enhanced WFO and Analytics Fuel the Drive to Digital Transformation of Customer Care

    New analysis from Frost & Sullivan's Digital Transformation program titled Growth Opportunities in the North America Hosted/Cloud Contact Center Market finds that the market for cloud contact centers continues to increase. The acceleration of omnichannel and digital transformation, coupled with the C-suite demands for stronger and swifter growth, i...

    $4,950.00
  10. 28 Apr 2017  |  Latin America  |  Mega Trends

    Brazilian Industrial Internet of Things Market, Forecast to 2021

    Rapid Adoption is Expected to Make Revenue Surge to $3.29 Billion

    Brazilian Industrial Internet of Things (IoT) market revenue is expected to increase from $1.35 billion in 2016 to $3.29 billion by 2021, at a compound annual growth rate of 19.6%. This outlook considers the growth potential of hardware, software, connectivity, and services, and of primary verticals. The base year is 2016 and the forecast period is...

    $4,950.00