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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 04 Mar 2022  |  North America

    Customer Experience Growth Opportunities for 2022

    Digital Transformation, Artificial Intelligence, and Hyperautomation Trends will Continue to Redefine the Contact Center Landscape

    A perfect storm of innovation occurs when unforeseen events or circumstances challenge human nature. Fall into a hole and you’ll find your way out. Take a truckload of lemons and go into the lemonade business. The English language is certainly peppered with colloquialisms that reflect this: “Desperate times call for desperate measures.” “...

    $2,450.00
  2. 04 Feb 2022  |  North America

    Strategic Partnerships and Expanding Set of Mission-Critical Communications Capabilities Power North American Mobile Situational Awareness Market

    Wireless Carriers Play Key Role in Driving Industry Growth

    With top tier wireless carriers making situational awareness a key component of their hugely strategic public safety initiatives and with first responder communications and guidance becoming more critical in tumultuous times, Mobile Situational Awareness (MSA) solutions are of keen interest in the North American market. This study defines MSA a...

    $4,950.00
  3. 31 Jan 2022  |  North America

    Growth Opportunities for Global Stadiums, Ballparks, and Arenas

    When the Customer Experience Is the Fan Experience Opportunity Abounds

    Traditionally, the focal point of customer experience (CX) has been the contact center, but today’s contact center extends outwards across many channels, both digital and in-person. This has never been truer, as traditional brick-and-mortar establishments have been complemented by digital counterparts in the form of eCommerce and digital self-ser...

    $2,450.00
  4. 28 Jan 2022  |  North America

    Public Transport Layer Security (TLS) Certificate Market, Global, Forecast to 2026

    Steady Growth Ahead, Primarily Driven by the OV Certificate Segment

    The Covid-19 pandemic has dramatically altered the lives of billions of people worldwide. Most people saw the height of the pandemic’s impact in 2020 when governments were scrambling to implement mitigating steps to curb the spread and lethality of the virus. Organizations of all kinds have undergone digital transformation journeys to prepare ...

    $4,950.00
  5. 28 Jan 2022  |  North America

    Global Low-Power Wide-Area Networks (LPWAN) Market, Forecast to 2025

    LPWAN Technologies to Shape the Future of Massive IoT, Allowing Many Use Cases to Scale

    Low power wide area network (LPWAN) is a wireless wide area network that is optimized for non-mission-critical applications in machine-to-machine (M2M) and Internet of Things (IoT) communications. LPWAN deployments benefit M2M and IoT applications in terms of extended coverage, low transmission rate, longer battery life, cost savings in operations,...

    $2,450.00
  6. 24 Dec 2021  |  North America

    The Global NAC Industry Growth Reflects Requirements of the New Corporate Networks

    Vendors are Enhancing Network Visibility and Discovery of Devices to Improve NAC Outcomes

    As part of Frost & Sullivan’s ongoing research on Cybersecurity, we recently concluded research on the Global Network Access Control (NAC) market. NAC products and services allow enterprises to see and control the myriad endpoints that are trying to connect or are already connected to corporate networks. Pre-defined policies, and regular patching...

    $4,950.00
  7. 21 Dec 2021  |  North America

    Global Privileged Access Management (PAM) Solutions Growth Opportunities

    The Ever-changing Threat Landscape and Expanded Attack Surface Drive the Future Growth Potential of Privileged Access Management Solutions

    Cyberattacks continued to increase in 2020 and will constantly evolve in the future with increasing sophistication and blended techniques. Attacks on privileged accounts are expected to rise, as working from home and hybrid working environments will continue to prevail in the years to come due to the pandemic. The digital transformation journey...

    $4,950.00
  8. 07 Dec 2021  |  North America

    Supply Chain Issues Help Power Highly Competitive North American Mobile Asset Management Market

    Increased Need for Asset Visibility, New Technologies, and Go-To-Market Strategies Drive Industry Growth

    With supply chain issues dominating the news, Mobile Asset Management (MAM) solutions are gaining even more credibility and attention in the North American market. Each year, Frost & Sullivan examines the mobile asset management solution category, defining MAM as solutions that remotely locate, monitor, and manage moveable assets that are outside o...

    $4,950.00
  9. 25 Oct 2021  |  North America

    Managed and Professional Security Services Market in the Americas, Forecast 2025

    IT/OT Convergence, XDR, and Expansion to LATAM to Generate Market Growth

    Cyberattacks and data breaches increasingly appear in the news. The recent compromises of SolarWinds, Colonial Pipeline, and JBS did not only draw the attention of cybersecurity professionals but raised concerns among policymakers and the business community. The common thread in these attacks is a high degree of sophistication. Most organizations...

    $4,950.00
  10. 13 Oct 2021  |  North America

    Digital Customer Journey Analytics Provide a Hyper Personalized Customer Experience

    Enhancing ROI, Margin, Conversion, Branding, and Differentiation in Digital-born Businesses

    Digital customer journey analytics refers to capturing, aggregating, and analyzing customer data (e.g., frequency of online purchases) on digital channels that allow businesses to understand customers better, improve their experience, and make interactions more meaningful. Digital analytics tools provide organizations with the opportunity to gain a...

    $2,450.00