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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 20 Dec 2019  |  North America  |  Tracker

    Apple Performance Tracker, Third Quarter 2019 (3Q19)

    Quarterly tracker of unit shipments, revenue and net adds/loss of Apple products including iPhone, iPad, Mac and other products.

    This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both unit sales and revenues) for iPads, iPhones, Macs, and other products (which includes sales of iPods, Apple TVs, Beats Electronics, and Apple-branded and third-party accessories). The deliverable includes historical quarterly data for all these categories from...

    $1,500.00
  2. 07 Nov 2019  |  North America  |  Mega Trends

    Growth Opportunities in the North American Contact Center Market, Forecast to 2023

    Infusion of AI is Driving Customer Contact Strategy and Development

    New analysis from Frost & Sullivan's Information and Communications Technologies program titled Growth Opportunities in the North American Contact Center Market finds that the market for contact centers continues to increase. For cloud, the acceleration of omnichannel service delivery and digital transformation, coupled the inclusion of new technol...

    $4,950.00
  3. 01 Nov 2019  |  Latin America  |  Mega Trends

    Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2024

    Automation Technologies Transform the Customer Experience and Unveil New Growth Opportunities

    The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...

    $8,000.00
  4. 07 Aug 2019  |  Asia Pacific  |  Tracker

    Asia-Pacific Network Security Market Q1 2019 Tracker

    Integrated Security Appliance Remains the Strongest Growing Segment in Network Security Market

    The Asia-Pacific network security market recorded a year-over-year (YoY) growth rate of 12.7% in Q1 2019. The quarter experienced a weaker YoY growth rate when compared to Q1 2018’s 15.0%. The significant rise in the number of data breaches among organizations, the rapid adoption of digital technologies across businesses, and the enforcement of c...

    $1,500.00
  5. 01 Jul 2019  |  North America  |  Tracker

    North American Mobile Trackers, Q1 2019

    Continued Growth of Smartphones, Mobile Computing, and IoT

    The North American mobile communications industry is defined by high-speed broadband services, continued penetration of advanced mobile devices, encouraging developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) market, and a resurgence of unlimited mobile plans. The attached tracker presents mobile communication metrics...

    $6,000.00
  6. 21 Jun 2019  |  Asia Pacific  |  Tracker

    Asia-Pacific Network Security Market, Forecast to 2023

    Regulatory Enforcement and a Wave of New Cyber Security Related Laws Continue to Drive Market Growth in the Region

    The Asia-Pacific network security market maintained steady growth momentum with a YoY growth of 15.1% in 2018. Firewall segment remained the largest revenue contributor with a double-digit YoY strong growth.IDS/IPS segment experienced a slower growth due to the decrease demand of siloed security products in the region. In terms of market share, Gre...

    $15,000.00
  7. 16 Nov 2018  |  North America  |  Tracker

    Global Cellular Internet of Things (IoT) Connections and Connectivity Market, Forecast to 2024

    Cellular IoT Connections to Grow Rapidly as Low Power Networks and 5G Drive Adoption

    This study provides the market size and forecast for Cellular IoT connections and connectivity revenue for cellular network operators. This global study is segmented by regions, namely, North America, Latin America, Europe, Middle East and Africa (EMEA), and Asia-Pacific. All connections and connectivity revenue forecasts are provided for the follo...

    $4,950.00
  8. 22 Oct 2018  |  North America  |  Mega Trends

    Growth Opportunities in the North American Contact Center Market, Forecast to 2022

    Engaging the Customer and Employee Uplifts the Customer Experience

    New analysis from Frost & Sullivan's Digital Transformation program titled Growth Opportunities in the North American Contact Center Market finds that the market for contact centers continues to increase. For cloud, the acceleration of omnichannel and digital transformation, coupled with the C-suite demands for stronger and swifter growth, is drivi...

    $4,950.00
  9. 28 Jun 2018  |  Global  |  Mega Trends

    ICT Technologies Revolutionizing Financial Services Sector

    Technology today and beyond: Embracing disruption

    The financial service sector has seen drastic technology-led changes over the past few years and the changes which are about to come in three to four years down the line may change the complete face of this sector. Gone were the days when transactions takes time and are filled with uncertainties now with the improved technology and arrival of total...

    $4,950.00
  10. 29 May 2018  |  Asia Pacific  |  Tracker

    Asia-Pacific Network Security Market, Forecast to 2022

    Regulatory Compliance and Evolving Cyber Threats Drive Network Security Market Growth

    As organizations begin to adopt new network architectures, such as private, public, and hybrid clouds for improved agility and business outcomes, securing these highly dynamic environments becomes more complex. Seamless integrated network security technologies to defense against evolving threats in the entire attack continuum are necessary to fill ...

    $15,000.00