Information Technology

Despite a strong rebound in the first half of 2021, YoY growth in the APAC network security market witnessed a slowdown in Q4 2021. The market achieved a steady YoY growth of 8.2% in Q4 2021, driven by the strong growth in South Korea, ANZ, and Japan. Firewall remained the biggest technology segment; its double-digit year-over-year growth rate o...

The APAC network security market witnessed a slower YoY growth of 7.8% in Q3, 2021, when compared to the double-digit YoY growth of 16.7% the previous quarter; this indicates a steady post-crisis recovery and shift out of the market’s strong rebound phase. The firewall segment remained the biggest technology segment driving the overall network se...

25 Jan 2022  |  Asia Pacific  |  Mega Trends

Asia-Pacific Privileged Access Management (PAM) Solution Growth Opportunities

The Sophistication of Threat Landscape and the Increasing Explosion of Identities Drive the Future Growth Potential of Privileged Access Management

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This study assesses the Asia-Pacific Privileged Access Management (PAM) Market from 2020 to 2025. PAM refers to technologies/solutions that help secure, control, manage, and monitor privileged access to critical assets to mitigate risks and maintain productivity. A PAM solution typically falls into two categories: Privileged Password & Session M...

This research service examines the cloud contact center solutions market in Asia-Pacific. The cloud contact center market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 20...

2020 created a perfect storm of challenges for the contact center industry. Organizations struggled to deliver on products and services since the COVID-19 pandemic broke out. During this uncertain time, it was even more important to listen and engage with customers and ensure the delivery of continued experiences. To address this, organizations had...

The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...

The CX landscape is changing rapidly. Brands are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools can create a seamless and an effortless CX while also ...

The APAC network security market continues to witness a healthy YoY growth of 16.7% in Q2 2021, driven by the strong growth of firewall segment. The firewall segment remained as the biggest technology segment and it registered a strong double-digit year-on-year growth rate of 19.8% in Q2 2021. The SSL VPN segment registered a declining YoY growt...

09 Nov 2021  |  Asia Pacific  |  Mega Trends

Australian Data Center Colocation Services Growth Opportunities

Hyperscale Demand to Drive the Growth Pipeline for Data Center Colocation

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Key Issues Addressed

Australia is one of the key data center colocation service markets in the Asia-Pacific region. Driven by the accelerated deployment of digital transformation initiatives, government support, the growing requirement to process enterprise data, and the adoption of disruptive technologies, the demand for data center services is expected to continu...