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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 25 Mar 2022  |  North America

    North American Mobile Tracker Q4 2021

    5G Mobile Computing and IoT Devices to Ensure Future Growth Potential of North American Mobile Operators

    High-speed broadband services, continued penetration of advanced mobile devices that encourage developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile communications market. This tracker presents the metrics for Tier I m...

    $6,000.00
  2. 04 Oct 2021  |  North America

    North America Consumer Communication Services Tracker, Q2 2021

    Subscriber, Revenue, Net Add (Loss), Projection, and Market Share Tracker for Broadband, Video, Voice, and Wireles Services

    The consumer communication services tracker for 2021 Q2 provides detailed information for several companies in the consumer communication services market for the United States and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add (loss), projection, and market share. The compiled stu...

    $1,500.00
  3. 28 Sep 2021  |  North America

    North American Contact Center Buyers Guide, 2021

    Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care

    New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...

    $3,000.00
  4. 21 Sep 2021  |  North America

    North American Customer Experience Outsourcing Services Market Growth Opportunities

    Digitalization and Automation Spur Outsourcing and Double-Digit Growth Rates

    The CX landscape is changing rapidly. Organizations across the board are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools are able to create a seamless ...

    $4,950.00
  5. 17 Sep 2021  |  North America

    North American Mobile Trackers, Q2 2021

    5G Mobile Computing Devices to Ensure Future Growth Potential of North American Mobile Operators in Q2, 2021

    High-speed broadband services, continued penetration of advanced mobile devices that encourage developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile communications market. This tracker presents the metrics for Tier I m...

    $6,000.00
  6. 25 May 2021  |  North America

    Internet of Things (IoT) Professional Services Forecast, 2020–2025

    As IoT Becomes More Critical for Enterprises, Professional Services are Key to Driving Value

    While Internet of Things (IoT) adoption is a strategic imperative, companies struggle with decisions related to legacy infrastructures, connectivity architecture and implementation. IoT professional service providers can help companies advance IoT plans by using their expertise and portfolio of solutions. Instead of following a build-and-own approa...

    $2,450.00
  7. 08 Dec 2020  |  North America

    North American Mobile Trackers, Q3 2020

    Market Growth Reverts to Pre-COVID levels in the Third Quarter of 2020

    The North American mobile communications market is defined by high-speed broadband services, continued penetration of advanced mobile devices that encourage developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans. This tracker presents the metrics for Tier I mobile ope...

    $6,000.00
  8. 28 Aug 2020  |  North America

    Consumer Communication Services Tracker, Q2 2020

    Subscriber, Revenue, Net Add (Loss), Projection, and Market Share Tracker for Broadband, Video, Voice and Wireless Services

    The Consumer Communication Services tracker for 2020 Q2 provides detailed information for several companies in the consumer communication services market for United States and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add (loss), projection, and market share. The complied study i...

    $1,500.00
  9. 10 Jul 2020  |  North America

    Apple Performance Tracker, Q1 2020

    Quarterly Tracker of Unit Shipments, Revenue and Net Adds/Loss of Apple Products Including iPhone, iPad, Mac and Other Products

    This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both unit sales and revenues) for iPads, iPhones, Macs, and other products which includes sales of iPods, Apple TVs, Beats Electronics, and Apple-branded and third-party accessories. The deliverable includes historical quarterly data for all of these categories fro...

    $1,500.00
  10. 20 Dec 2019  |  North America

    Apple Performance Tracker, Third Quarter 2019 (3Q19)

    Quarterly tracker of unit shipments, revenue and net adds/loss of Apple products including iPhone, iPad, Mac and other products.

    This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both unit sales and revenues) for iPads, iPhones, Macs, and other products (which includes sales of iPods, Apple TVs, Beats Electronics, and Apple-branded and third-party accessories). The deliverable includes historical quarterly data for all these categories from...

    $1,500.00