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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 17 Sep 2019  |  North America

    Top End User Priorities in Digital Transformation, Global, 2019

    Gain a Competitive Advantage Using Customer Insights

    Across industries, companies expect to increase their IT and Communications investments by 18 to 25%. Almost 99% of businesses have a digital transformation today; however, 18% believe they are behind others on their journey. This is good news for technology vendors; but the key to success is to gain a deeper understanding of their corporate object...

    $6,000.00
  2. 25 Apr 2018  |  North America

    Capitalizing on Opportunities in the Global Contact Center Outsourcing Market with Digital Transformation, 2018 to 2020

    Actionable Strategies and Tactics to Accelerate Growth in a Highly Competitive Global BPO Market

    Delivering best in class customer experience through digital solutions is key for success in the BPO industry across industries and regions. The ability to provide an omnichannel experience, efficiencies through artificial intelligence, personalized marketing and customized solutions are critical success factors. Chatbots and videoconferencing feat...

    $4,950.00
  3. 25 Apr 2017  |  North America

    Latin America Outlook of the Information Technology Industry, 2017

    Technology Development Becomes Key Enabler of Digital Transformation in the Region

    The Latin American Information Technology (IT) industry is growing quickly. Companies of different sizes and across a variety of verticals are increasingly understanding the benefits of IT and increasing their technology budgets to support business operations. Technologies are being leveraged to support companies' digital transformation process. Bi...

    $4,950.00
  4. 27 Apr 2016  |  North America

    Latin American Information Technology Services Industry Outlook, 2016

    Key Trends in Data Center Services, Cloud Computing and Big Data to Drive Market Evolution

    Understanding what the market expects from an IT provider is never an easy task. Opportunities are everywhere, but without a well-drawn strategy, any initiative could be in vain. Frost & Sullivan makes this process easier by providing insights into the continuously evolving information technology services industry. This analysis presents some of th...

    $4,950.00