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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 11 May 2021  |  Latin America  |  Customer Research

    Latin-America Cloud User Survey, 2020

    Strong Support, Simpler Processes, and Cloud Evangelism will Be Crucial for Successful Cloud Adoption and Implementation Post-Pandemic

    Latin American businesses continue to pursue the digital transformation they began several years ago, with a growing percentage of companies adopting new technologies and moving data and applications from on-premises data centers to the cloud. In fact, 2020 represented a tipping point for IT investments in the region, with companies splitting their...

    $4,950.00
  2. 29 Mar 2012  |  Latin America  |  Customer Research

    Analysis of the Argentinean and Chilean Contact Center Outsourcing Services Markets

    The Evolution of the BPO CRM Industry

    This study examines the trends in the contact center outsourcing services markets in Argentina and Chile and forecasts the market demand. This research analysis provides extensive coverage of the services delivered in each of the local markets and gives coverage of the services provided from these countries to international markets. Drivers and res...

    $3,950.00
  3. 18 Nov 2010  |  Africa  |  Customer Research

    South African Unified Communications Market

    The research service from slides 1 to 148 critically analysed the unified communications market in South Africa. The study provides an overview of the African and South African unified communications markets, industry challenges and market forces, market sizes, pricing and marketing strategies, opportunity analysis, industry best practices and stra...

    $4,950.00
  4. 24 Oct 2008  |  Africa  |  Customer Research

    Update on the South African IP PBX Market

    This research service presents an updated analysis on the South African IP PBX market by critically analysing the following : current status of the South African IP PBX market; IP PBX market drivers ;IP PBX market restraints ;IP PBX industry challenges profile of the market in terms of competitive landscape, revenues, new products available; an u...

    $12,000.00
  5. 07 Oct 2008  |  Africa  |  Customer Research

    Sub-Saharan Africa Software Outsourcing Markets

    This research service aims to provide an overview of the available opportunities in the software outsourcing market and its future prospects in Sub-Saharan Africa. Various reasons for software outsourcing are assessed in order to highlight key strategic focus areas for decision making. The research service also presents the key factors influencing ...

    $4,950.00
  6. 19 Dec 2007  |  Africa  |  Customer Research

    Unified Messaging and Communications Markets in South Africa

    The study provides an overview of the current state of the Unified Communications (UC) market in South Africa. It identifies key market factors, such as challenges, drivers and restraints. The study gives insights to the current technology trends and its impact in the industry. It reveals the competitive landscape, profiles the active market partic...

    $4,950.00
  7. 15 Dec 2005  |  Latin America  |  Customer Research

    Vertical IT & Telecom Spending of Financial Sector in Brazil

    The profile of the Brazilian Financial Sector's spendings is expected to change significantly through 2009. While investments in IP-based solutions tend to shrink the telecom expenses' budget, it is anticipated that the volume of investments will increase considerably, pushed by software development and security.

    $2,450.00
  8. 30 Nov 2005  |  Latin America  |  Customer Research

    Latin America Network Security Markets

    As firewall becomes a widely used technology and startes to reach saturation, and as companies realize that they need further protection than a firewall, adoption of IDS/IPS solutions will increase. In fact, by 2008, revenues for IDS/IPS will be larger than those of firewall.

    $3,950.00