Information Technology

This paper explores the drivers for a wireless data world. It looks at the dynamics of consumer wireless use and the emerging data centric wireless market. Finally, it explores the ways in which the various players in the market must adjust their approach to wireless service delivery and management. This paper will be useful to decision-makers in t...

This Stratecast report analyzes MRLA in context with other activities that occur every day on a national and global scale - activities in the private and public sectors that Stratecast believes have a far greater impact on privacy than MRLA. The report analyzes steps the industry has taken to address consumer privacy; as well as solutions and provi...

This report examines the more than 30 global suppliers offering Financial Assurance solutions, and discusses the importance of each part of the Financial Assurance domain.

This studys objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the retail and consumer vertical. About 55% of North American and European contact centers are mostly integrated, with full integration expected to reach 55% in 2016. About 46% of customer interactions are fully au...

Frost & Sullivan periodically summarizes trends reported in the Trackers (mid-year) and CCS market dynamics (year-end). Accordingly, this report highlights 1H 2014 Tracker trends and industry developments for the four CCS market segments, and projects future subscriber and revenue growth. This report will be of interest to network operators who cur...

In 2013, network access control (NAC) entered a hot market stage. Frost & Sullivan estimates that NAC global revenues grew 40.5% year-over-year. Continuing strong demand for NAC functionality is expected over the next five years. The primary reason is that NAC is an essential last line of defense against cyber-attackers that see network-connectin...

This weeks SPIE examines the conundrum tied to the blurring of O&M functions, with a specific focus on Financial Assurance. One supplierTEOCOis bridging the gap between Operations functions, particularly traditional engineering planning and network optimization, and the business-defining Monetization functions of revenue generation, customer exp...

In this report, Stratecast identifies a range of non-cloud software delivery models, examining how responsibilities are split between the provider and the customer. We take a closer look at Managed Application Services, which provides the best opportunity for software and managed service providers to lighten the customer burden for essential non-Sa...

In 3Q 2014, North American providers of prepaid and postpaid residential wireless services added subscribers and revenues. The total number of subscribers approached 355 million, and revenues topped $63 billion.