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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 27 Dec 2017  |  Latin America  |  Market Research

    Data Center Services Market in Latin America, Forecast to 2022

    Data Center Market Continues Strongly to Support the Digital Transformation Demand

    The data center market remains warm due to the migration of on-premises infrastructure to service providers to ensure business continuity, lower operational costs, and increase physical and logical security. Despite the positive scenario, telecom operators still find it difficult to compete with the large data center and cloud service providers. Op...

    $4,950.00
  2. 15 Dec 2017  |  Latin America  |  Market Research

    Brazilian Endpoint Security and Network Firewall Market, Forecast to 2021

    Threat Complexity Drives Security Awareness in the Market

    As companies become more digital, they become more vulnerable. Organizations are pushed to create a holistic security strategy that entails that all devices, processes, and multiple IT environments protect the most strategic asset – the data. The number and the complexity of threats targeting data are on the rise. Threats in the Brazilian market ...

    $1,500.00
  3. 10 Nov 2017  |  Europe  |  Market Research

    The Global Paytech Market, 2017: Driving Transaction Transformation

    The Application of Enabling Technologies will Underpin the Delivery of Disruptive Payment Services to Customers

    Fintech companies are disrupting the traditional banking and financial services ecosystem by leveraging innovative technologies in order to provide value-added services. Paytech appears as the most exciting subsector of the Fintech industry. Indeed, most technology innovations are used to perform payment transactions in a disruptive way: faster, an...

    $1,500.00
  4. 28 Sep 2017  |  Latin America  |  Market Research

    Brazilian IT Outsourcing Market, Forecast to 2021

    Service Providers are Reinventing Themselves to Meet the New Demands

    The Brazilian market for technology services has been readjusted to meet the new demands of the Market, as companies currently require services with high value addition, fast implementation, and more competitive prices. Companies from different industry sectors have different maturity levels and are looking for service providers with knowledge of t...

    $1,500.00
  5. 27 Sep 2017  |  Europe  |  Mega Trends

    Growth Opportunities in the European Customer Management BPO Market, Forecast to 2021

    Actionable Strategies and Tactics to Accelerate Growth in a Transforming Market

    The Context of Europe’s Economy The European economy is a stark drama that continues to unfold in real-time, as Germany and Greece in particular try to come to terms with how to best move forward on the European project. In fact, negotiations between Greece and the European Union may turn out to be a turning-point for the Continent. Consider t...

    $4,950.00
  6. 12 Sep 2017  |  Latin America  |  Market Research

    Analysis of the Latin American Contact Center Outsourcing Services Market, Forecast to 2022

    New Technologies and Increasing Customers´ Expectations Provide a New Window for Differentiation

    The Contact Center Outsourcing (CCO) Services Market in Latin America experienced high growth in the offshore segment, while the domestic business was negatively affected by the regional economic crisis. The United States consolidated as the main market for offshoring, while Latam-shore activities grew driven by Latin America companies looking to ...

    $8,000.00
  7. 25 Jul 2017  |  Europe  |  Market Research

    Open Data Strategies of Real-time Cities

    Commitment and Pragmatism Make Moscow a 'Must' on Smart City Innovation Watch-lists

    This market insight is part of Frost & Sullivan's Real-time Cities Research Program. In recent years, it has become evident that cities see an opportunity to stimulate economic growth by opening up their substantial sources of data to digital services innovators. To become true real-time cities, they strive to do more than simply publish existing i...

    $1,500.00
  8. 12 Jul 2017  |  Europe  |  Market Research

    EMEA Managed Security Services Market, Forecast to 2021

    Threat Detection and Remediation to Emerge as Key Market Drivers

    The Managed Security Services (MSS) market in Europe, Middle East and Africa (EMEA) registered a second consecutive year of double-digit, year-on-year (YoY) growth of 16.0% in 2016, after a 15.0% YoY increase in 2015. By 2015, trends show a decline in the combined market share of the top 3 participants and an increase in the number of suppliers. Me...

    $4,950.00
  9. 17 May 2017  |  Latin America  |  Market Research

    Cloud IP Telephony and UC&C Services Market in Latin America, Forecast to 2023

    Vendors Still Need to Prove the Value of Their Solutions to Move up the Chain to Larger Organizations

    The cloud IP telephony and unified communications & collaboration (UC&C) services market exhibited a strong performance in Latin America in 2016, despite the highly challenging economic scenario in the region. Competition increased in most countries in Latin America due to the entry of new service providers and because existing participants widened...

    $4,950.00
  10. 05 May 2017  |  Europe  |  Market Research

    Europe Contact Center Outsourcing Buyer’s Guide, 2017

    26 Providers in a World of Exponential Change

    The highly competitive contact center outsourcing market in Europe faces many challenges. Even while enterprise decision-makers deal with a troubled economy, and seek to cut costs and improve service, it is sometimes difficult for them to differentiate between the services offered by competing providers and to determine what partnerships best suit...

    $1,500.00