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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 08 Nov 2018  |  Latin America  |  Market Research

    Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2023

    Automation is Heading the Market for Disruption

    The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...

    $8,000.00
  2. 28 Sep 2018  |  Latin America  |  Market Research

    Latin American Internet of Things (IoT) Devices Market, Forecast to 2023

    Portable Asset Tracking & Connected Consumer Electronics Drives Growth of IoT Devices in Latin America

    The Internet of Things (IoT) extends Internet connectivity beyond traditional devices such as desktop and laptop computers, smartphones, and tablets, to other devices that use embedded technology to communicate and interact over the Internet. IoT means that everyday physical objects, from vehicles to manufacturing equipment to hotel coffee makers a...

    $3,000.00
  3. 21 Sep 2018  |  Europe  |  Market Research

    European NeoBanks Market, 2018

    High Growth Expected as New Market Segments and Enhanced Customer Engagement Lead to Rapid Adoption

    As the global banking industry struggles with issues related to rising costs, legacy infrastructure, evolving customer demand and changing regulations, the NeoBanking industry is making slow but steady progress. With new business models, innovative products and services, use of technology and approach to business, NeoBanks are engaging their custom...

    $3,000.00
  4. 30 Jul 2018  |  Latin America  |  Market Research

    Latin American ICT Growth Opportunities, Forecast to 2024

    Blockchain is One of the Boosters of Digital Transformation that will Revolutionize the Relationship of Trust and Create Multiple Peer-to-peer Ecosystems

    The primary objective of this experiential study is to identify growth opportunities for your company using new technologies such as Artificial Intelligence (AI), Blockchain, and Robotic Process Automation (RPA). A Blockchain is a new data structure that creates trusted, distributed digital ledgers for assets and other data. It is an immutable rec...

    $1,500.00
  5. 24 Jul 2018  |  Europe  |  Market Research

    Investment Trends in European FinTech: H1 2018

    $500.00
  6. 01 Jun 2018  |  Latin America  |  Market Research

    Latin American Enterprise Communications Platforms & Endpoints and Video Conferencing Markets, Forecast to 2023

    Vendors Need to Adapt to the Increasing Demand for Flexiblity

    The Latin American Enterprise Communications Platforms & Endpoints and Video Conferencing Market achieved stability in 2017, after a tough 2016. Although the overall market is still behind 2015 marks in most variables, the progressive recovery of the Latin American economy is expected to fuel new investments in enterprise communications, as well as...

    $4,950.00
  7. 17 May 2018  |  Europe  |  Market Research

    Securing Enterprise Communications

    Enterprise-Grade Encrypted Voice and Instant Messaging

    The use of encrypted voice and instant messaging technology has been increasing amongst enterprise and private individuals alike for several years. Unfortunately, much of the discourse about secure communications in the mainstream media has involved government arguments against the use of encryption in the private sector instead of focusing on why ...

    $1,500.00
  8. 12 Apr 2018  |  Latin America  |  Market Research

    Future of Customer Engagement in Latin America, 2018

    New Business Models Will Be Key to Meet the Demands of the Digital Customer

    In a world of rapidly changing technologies, providing consistently excellent customer support can be challenging. Consider that companies today are developing a widening assortment of popular technology-driven products and services, as well as adding complexity to existing ones. Technology-enabled goods—such as appliances, automobiles, entertain...

    $1,500.00
  9. 05 Apr 2018  |  Europe  |  Market Outlook

    European Fintech Market Outlook, 2018

    Impact of Emerging Technologies will Encourage New Business Models in European FinTech

    FinTech in Europe is evolving rapidly and 2017 has been an eventful year for the industry. Some of the areas within FinTech that witnessed significant growth during 2017 include Banking-as-a-Service (BaaS), PayTech, InsurTech, RegTech, and Biometrics. The technology trends that have also significantly impacted the industry include cloud, Internet o...

    $4,950.00
  10. 22 Feb 2018  |  Latin America  |  Market Research

    Latin American Big Data and Analytics Market, Forecast to 2023

    As the Maturity Evolves, Data Turns into Insights

    The Latin American Big Data and Analytics (BDA) market generated revenues of US$2.992,5 million in 2017, and is expected to reach US$ 8.593,5 million by 2023, representing a CAGR of 19.2%. Big Data and Analytics help organizations make proactive real-time decisions using data. This enables companies to improve customer experience, especially as cu...

    $4,950.00