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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 27 Dec 2019  |  Latin America

    Latin American ICT Growth Opportunities, Forecast to 2025

    Artificial Intelligence and Blockchain Emerge as Key Technologies in Driving Digital Transformation

    When looking at new technologies that generate interesting opportunities in the Latin American region, blockchain and Artificial Intelligence (AI) emerge as key. Blockchain is still a new technology with conflicting opinions about its real future. Some believe it has little chance of evolving beyond the financial sector (mainly crypto currencies) w...

    $1,500.00
  2. 01 Nov 2019  |  Latin America

    Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2024

    Automation Technologies Transform the Customer Experience and Unveil New Growth Opportunities

    The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...

    $8,000.00
  3. 04 Oct 2019  |  Latin America

    Contact Center Solutions Market in Latin America and the Caribbean, Forecast to 2024

    Hosted/Cloud Solutions Leading Market Growth Through Innovation and Flexibility

    This study examines the contact center (CC) solutions market in Latin America and the Caribbean. In the past, Frost & Sullivan has done separate studies for the contact center on-premise solutions and hosted/cloud solutions markets. However, this year both studies are combined. This study is based on extensive primary and secondary research. Some ...

    $3,000.00
  4. 20 Sep 2019  |  Latin America

    Latin American Cybersecurity Market, Forecast to 2023

    Increased maturity will drive cybersecurity actions

    The Latin American cybersecurity market is expected to reach $1,877.8 million in 2018 and grow to $3,430.6 million by 2023, presenting a CAGR of 12.8%. This study is a market sizing of the following cybersecurity markets in Latin America: · Advanced Malware Sandbox (AMS) · Cloud Access Security Broker (CASB) · Distributed Denial of Service ...

    $4,950.00
  5. 20 May 2019  |  Latin America

    Brazilian IT Outsourcing Market, Forecast to 2024

    Application Management will Drive Market Growth as Digital Transformation Increases in Relevance

    The Brazilian market for technology services has been readjusted to meet new demands since end-user companies require services that can provide high value add, can be quickly implemented, and are offered at more competitive prices. Companies across industry verticals have different technology maturity levels and look for service providers who have ...

    $4,950.00
  6. 08 May 2019  |  Latin America

    Cloud IP Telephony and UC&C Services Market in Latin America and the Caribbean, Forecast to 2025

    New Value Propositions Drive Growth in Various Segments

    The cloud IP telephony and unified communications and collaboration (UC&C) services market exhibited double-digit growth in Latin America and the Caribbean (CALA) in 2018. Competition is expected to increase in most countries in Latin America due to new service providers entering the market, existing participants widening their service portfolio, a...

    $4,950.00