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Information Technology
Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.
The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.
Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.
We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.
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20 Apr 2022 | Europe | Customer Research
European Cybersecurity Responsibility, Spending, and Posture
A Survey of Enterprise End Users Who Influence Cybersecurity Budgets
The COVID-19 pandemic accelerated the remote working trend by at least 20 years across Europe. To enable remote workers, digital transformation initiatives that were intended to be rolled out over a period of years instead occurred in weeks or months. In the process, security issues were initially pushed aside or ignored altogether in the rush to e...
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03 Mar 2022 | Europe | Market Research
Frost Radar™: European Contact Center as a Service (CCaaS) Market, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying sizes that offer solutions to companies and organizations across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, ed...
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10 Feb 2022 | Europe | Tracker
Contact Center As a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
Rapid Migration to CCaaS Solutions in Europe Capturing the Power of Seamless Customer Journeys
This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...
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18 Dec 2015 | Europe | Market Research
Are wearables the next big evolution for payments?
The payment industry is transforming rapidly with many interesting technologies emerging on a regular basis. Most of these solutions are disruptive and strongly impact the way companies and individuals communicate and interact. As a result, the payment ecosystem is also changing.
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15 Dec 2015 | Europe | Market Research
Open Data Publishing Platforms: Opening Up the Wealth of Data
Open Data has sparked increasing excitement in recent years. It reflects data that had previously been locked away and limited in application to uses by the data owner opening up to the general public.
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11 Dec 2015 | Europe | Market Research
The Only Thing That Matters in Machine Learning is Data
The hottest trend in machine learning is to give away stuff for free. Tech companies have always been advocates of the open-source community and often release code using an open-source license. Over the last year, however, market leaders in machine learning have given away complete codebases.
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07 Dec 2015 | Europe | Market Research
Smart City Expo World Congress: A Call for a More Holistic, Citizen-Centric Vision
As the largest event in the world dedicated to the future of cities, the Smart City Expo World Congress (SCEWC) in Barcelona brought together urban planners, public administrators, and technology innovators to debate a more citizen-centric vision for the connected urban space.
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07 Dec 2015 | Europe | Market Research
Big Data Analytics from the Cloud for Energy and Utilities
Although the financial services, telecommunication, and retail industries have been investing in Big Data analytics (BDA) for a while, adoption by utilities is still at a relatively early stage—partly because of their predominantly cautious mentality.
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07 Dec 2015 | Europe | Market Research
Dark Markets: Anonymity in Bitcoin
Bitcoin is a powerful and successful digital currency. Based on cryptography and a decentralized ledger, it has simultaneously been heralded as the future of finance and a gateway to the criminal underworld.
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27 Nov 2015 | Europe | Market Research
Big Data Analytics and Lean Six Sigma – A Marriage Made in Heaven?
This analysis chooses the somewhat provocative thesis: "Big Data Analytics and Lean Six Sigma – A Marriage Made in Heaven?" It explores the validity of this thesis through five main sections. First, it starts with a brief introduction to the key aspects of Lean Six Sigma (LSS).
$500.00
