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Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 20 Apr 2022  |  Europe  |  Customer Research

    European Cybersecurity Responsibility, Spending, and Posture

    A Survey of Enterprise End Users Who Influence Cybersecurity Budgets

    The COVID-19 pandemic accelerated the remote working trend by at least 20 years across Europe. To enable remote workers, digital transformation initiatives that were intended to be rolled out over a period of years instead occurred in weeks or months. In the process, security issues were initially pushed aside or ignored altogether in the rush to e...

    $4,950.00
  2. 03 Mar 2022  |  Europe  |  Market Research

    Frost Radar™: European Contact Center as a Service (CCaaS) Market, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying sizes that offer solutions to companies and organizations across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, ed...

    $4,950.00
  3. 10 Feb 2022  |  Europe  |  Tracker

    Contact Center As a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe

    Rapid Migration to CCaaS Solutions in Europe Capturing the Power of Seamless Customer Journeys

    This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

    $4,950.00
  4. 31 Dec 2019  |  Europe  |  Market Research

    European Mobile Threat Defense Market, Forecast to 2023

    The Smartphone and Tablet Cybersecurity Solution Market

    The study provides an overview of the Mobile Threat Defense market in Europe and forecasts its development until 2023. It highlights major market drivers and restraints that are likely to affect the demand for mobile security solutions. In addition to identifying major industry trends that will have a lasting impact on MTD product development and m...

    $4,950.00
  5. 26 Nov 2019  |  South Asia, Middle East & North Africa  |  Market Research

    Identity and Access Management Market in India, Forecast to 2023

    Vendors Should Focus on Developing Innovative IAM Solutions that is Intelligent, Contextual, and Adaptive to Today‘s Threat Landscape

    Most enterprises have started to empower their employees with digitalization; with digital entitlement, the aspect of digital identity has come. Managing the digital identity of employees across different ranks and functions is a challenge that the enterprise IT team has to deal with on a regular basis. This includes on-boarding of new users, creat...

    $1,500.00
  6. 10 Sep 2019  |  Europe  |  Market Research

    European Managed Security Services Market, Forecast to 2023

    Threat Intelligence Drives Growth in a Post-GDPR Europe

    The information security profession across Europe has an unemployment rate of zero percent while the need for better cybersecurity across all industries has never been greater. Organised crime and state actors are targeting enterprises across Europe at a time when digital transformation initiatives are on the rise. Cybersecurity in the enterprise i...

    $4,950.00
  7. 30 Aug 2019  |  South Asia, Middle East & North Africa  |  Market Research

    Saudi Arabian Telecom Market, Forecast to 2023

    Investments in 5G and Digital Infrastructure Such as SDN/NFV Key to the Changing Market and Customer Requirements

    This research service provides an analysis of the telecommunications market in the Kingdom of Saudi Arabia (KSA). The stakeholder scope includes mobile network operators (MNOs), fixed line operators, and Internet service providers (ISPs). The study details the key telecom market indicators; market developments in terms of technology, services, comp...

    $3,000.00
  8. 30 Jul 2019  |  Europe  |  Market Research

    Information Technology/Operational Technology (IT/OT) Security Convergence in the Smart Building Technology Market, Forecast to 2022

    Digitalization and Cyberattacks driving adoption of IT/OT Security in Smart Buildings

    Automation, IoT, and digitalization are rapidly changing, and enterprise operations and building operations have not made an exception either. Today, smart devices control building management activities including temperature control, access control, lighting control, communication, and safety systems in many enterprises. At the same time, such conv...

    $3,000.00
  9. 20 May 2019  |  South Asia, Middle East & North Africa  |  Market Research

    Indian Managed Security Services Market, Forecast to 2022

    Lack of In-house Cybersecurity Skills Drives MSS Adoption

    In 2017, the Indian MSS market recorded a growth of 27.9% on a YoY basis. The MSS market witnessed a growth in the uptake of services because of the increased digitization and the expanding landscape of advanced threats. The Indian Government continued to focus on the move toward ‘Digital India’ and emphasized on the rising need to make the d...

    $4,950.00
  10. 04 Apr 2019  |  Europe  |  Market Research

    The State of European Digital Trust

    Quantifying the Business Impacts of Consumer Trust in the Age of Normalized Data Breaches

    In a time when major data breaches have become a routine feature of the news cycle, digital consumer trust is an intangible and highly consequential metric for any organization conducting business online. Much of an organization’s reputation rests on the extent to which customers in the marketplace trust an organization, and a data breach repres...

    $1,500.00